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Business Transformation Manager Ai Automation

RBC

Lead AI, automation, and process improvement initiatives at RBC Investor Services in Toronto, partnering with operations, technology, and data teams.Reporting to the Director, Business Management & Optimization, this manager improves Fund Administration operations through practical transformation. You will assess challenges, develop business cases, and guide solutions from initial definition through adoption. The work spans Fund Accounting, AIS, Pricing, Tax Reporting, and Financial Reporting.Key Responsibilities:
Lead transformation, AI, and automation initiatives through deliveryEvaluate process redesign, analytics, automation, and AI opportunitiesTranslate business needs into requirements, maps, and user storiesCoordinate stakeholders, milestones, dependencies, and decisionsMeasure time savings, capacity, errors, controls, and adoptionRequirements:
Five or more years’ financial services operations experienceProject management or change management experienceExcellent communication and presentation skillsAbility to learn new technologies easilyExperience influencing cross-functional stakeholders without direct authorityBring financial services operations, transformation, AI, and automation expertise to improve Fund Administration at RBC Investor Services.
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Vacancy posted 1 hour ago
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