Agent de Prévention des Pertes Montréal

Rejoignez la TD à Montréal en tant qu'Agent de Prévention des Pertes sur un poste à distance. Offrez un service clientèle exceptionnel en comprenant et en répondant aux préoccupations des clients. Ce rôle clé nécessite une communication efficace et des compétences en écoute pour réussir dans le secteur bancaire. L’expérience dans les industries financières ou de services est un atout. Vous aurez pour mission d’offrir un soutien légendaire, de résoudre les problèmes et de vous perfectionner continuellement. Key Responsibilities:

Offrir un service client unique avec empathie
Résoudre les préoccupations au premier contact
Atteindre des objectifs de performance clairement définis
Participer activement à la formation continue
Travailler majoritairement à distance après l'intégration

Requirements:

Diplôme d'études secondaires ou équivalent
Bilingue en français et en anglais
Excellentes compétences en communication
Capacité à gérer des situations stressantes
Maîtrise des outils numériques variés

Développez vos compétences en service client et rejoignez une équipe engagée chez TD à Montréal. #J-18808-Ljbffr

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Vacancy posted 17 hours ago

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