Junior Production Support Analyst at JLL

Elevate your IT career as a Junior Analyst in Production Support at JLL. Focus on system performance by monitoring, resolving issues and collaborating with specialized teams.

Join JLL's technology operations as a Junior Analyst and play a crucial role in maintaining production systems. This position requires 1-2 years of relevant IT support experience and knowledge of system monitoring tools. You will troubleshoot technical problems, participate in on-call support, and contribute to operational excellence.

Key Responsibilities: • Monitor production applications for proactive issue resolution • Respond promptly to support tickets and technical inquiries • Document incident resolutions and support procedures • Collaborate with teams for system updates and fixes • Conduct routine system checks and validations

Requirements: • Bachelor’s Degree in Computer Science or IT-related field • 1-2 years in IT support or production support role • Basic understanding of SQL, Windows, and Linux • Strong problem-solving and analytical skills • Excellent communication for technical discussions

Utilize your technical skills to ensure optimal performance at JLL, enhancing both system reliability and team collaboration. #J-18808-Ljbffr