Vp Operations Operating System

Shape Riipen’s Operating System through enterprise OKRs, CRM governance, and disciplined execution as the company scales. Partner directly with the CEO.The VP, Operations is Riipen’s most senior Operations leader and an executive peer. This position architects operating rhythms, decision forums, accountability structures, and performance signals across Product, Revenue, Delivery, Employer, and Finance. Its purpose is to align company-wide execution with measurable priorities.Key Responsibilities:
Own Operating System architecture, including OKRs, KPIs, scorecards, and forumsDesign executive cadence across cross-functional company prioritiesMaintain decision rights, accountability structures, and escalation pathsEnforce quality, sustainability, and outcome reliability gatesProvide board-ready reporting on operational health and execution riskRequirements:
10+ years leading operations, systems, or strategyExperience in scaling SaaS or technology organizationsProven operating-system transformation and governance experienceFluency with OKRs, KPIs, governance forums, and data modelsAbility to partner with executive peers and boardsLead Riipen’s operating architecture with enterprise governance, measurable performance systems, and decision-ready executive partnership.
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