Expert Operations Manager Crm Analytics

Haleon

Lead expert performance at Haleon through CRM optimization, advanced Excel, and analytics in a hybrid role supporting sales execution.The Expert Operations Manager strengthens operational capabilities across Haleon’s Expert organization. This role develops simplified solutions for virtual and field sales teams, using Salesforce, reporting, and dashboards. You will partner with sales, marketing, global support teams, and external vendors to improve execution and customer-centric approaches.Key Responsibilities:
Identify performance opportunities across digital, virtual, operations, and analytics channelsIntegrate expert sales and marketing executional prioritiesSupport Expert brand strategies through customer-centric approachesOptimize Haleon’s CRM system with global support teamsStreamline monthly sample allocation forecasting and deliveryRequirements:
Five or more years in pharmaceutical, CPG, or professional healthcare salesAdvanced Microsoft Excel, Salesforce, CRM, and reporting knowledgeStrong business acumen and analytical capabilityAbility to analyze data, build reports, and reveal trendsStrong verbal, written, analytical, and organizational skillsApply expert operations, Salesforce, and reporting expertise to simplify execution and strengthen Haleon’s customer-focused business solutions.
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