hotel front desk clerk
Full-time
Blackcomb Springs Suites
Job Responsibility:
Overview LanguagesEnglishEducation - Secondary (high) school graduation certificate
Experience 1 year to less than 2 yearsOn siteWork must be completed at the physical location. There is no option to work remotely.Work setting - Hospitality industry
- Staff accommodation available
- Hotel, motel, resort
Responsibilities Tasks - Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Additional informationSecurity and safety - Criminal record check
Transportation/travel information - Public transportation is available
Work conditions and physical capabilities - Attention to detail
- Standing for extended periods
Personal suitability - Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness
Benefits Health benefits - Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits - Commission
- Group insurance benefits
- Life insurance
Other Benefits - Free parking available
- Learning/training paid by employer
- Other benefits
- Subsidised public transportation
- Team building opportunities
- Parking available
- Travel insurance
- Wellness program
Vacancy posted 1 day ago
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