Client Relationship Manager At Ia Financial

Shape the future with iA Financial Group as a Client Relationship Manager in Toronto. Leverage your insurance expertise and interpersonal skills to foster strong client relationships across Group Benefits & Retirement Solutions.
This role focuses on building loyalty and satisfaction through proactive client engagement. You will interact with plan administrators, deliver training on our products, and manage client inquiries effectively. Strong communication and problem-solving skills are essential as you work to meet client expectations and collaborate with sales and financial education teams.
Key Responsibilities: - Manage relationships with key decision-makers and plan administrators - Deliver training on products and respond to client escalations - Collaborate with teams to enhance client communication strategies - Participate in finalist presentations for new business development - Contribute knowledge and experiences in team meetings
Requirements: - BA degree with 5+ years of group insurance experience - In-depth knowledge of group insurance processes and claims - Strong interpersonal and communication skills - Self-motivated, able to work autonomously - Valid driver's license and willingness to travel
Bring your expertise in insurance and customer service to enhance client satisfaction at iA Financial.#J-18808-Ljbffr