Department Manager, Soft Goods, Cliff Ave

What you’ll do

• Set and oversee the visual standards of apparel and footwear.
• Coach, mentor, and develop the department team, providing ongoing feedback, setting expectations, and conducting huddles, meetings, and coaching sessions.
• Build and manage a daily game and sales plan for the department.
• Develop individual development plans for full‑time staff to improve performance gaps.
• Develop and maintain a positive work environment and drive exceptional customer experience.
• Serve as a brand ambassador, fostering relationships with customers and staying updated on sports and sporting goods trends.

What you bring

• Business Savvy – customer‑focused mindset; ability to plan, execute, and drive sales.
• Leadership – lead by example, passion for coaching and inspiring team, ability to manage and develop staff.
• Culture and brand ambassadorship – pride in brand and love for work.

Minimum requirements

• Minimum 2 years in a retail environment, preferably in a supervisory role.
• Proven track record of business growth and exceptional customer service skills.
• Demonstrated interest in or involvement in sports or the sporting goods industry (asset).

Compensation and benefits

Salary range: $42,500–$57,000 (varies with experience, store size, location, benchmarks, equity, role requirements).

• Competitive pay.
• Comprehensive benefits and retirement programs.
• Performance incentives.
• Other perks supporting well‑being.
• Career growth opportunities and product discounts.

EEO Statement

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We welcome and encourage applicants from all equity‑seeking groups. All hiring decisions are made by human recruiters.

We may use artificial intelligence tools as part of our recruitment process to assist in initial screening, but all hiring decisions are made by human recruiters.

This posting represents an existing vacancy within our organization.