Assistant Vice President - Transfer Agency

Key Responsibilities

• Review controls and procedures across Fund Services on a periodic basis
• Identify and implement process improvements and system enhancements across the Transfer Agency Department.
• Monitor operational risk across the Business and assist with the enhancement of the existing operational risk framework
• Conduct operational risk scenario modelling and analysis
• Assist in building out and training the current teams.
• Keep up to date on all regulatory and internal risk updates that impact the business, ensuring the operations teams have the necessary knowledge and systems in place to deal with the updates
• Manage oversight outsourcing for funds contracted from other jurisdictions and monitor and enhance the KRI metrics for the Department
• Manage international client relationships
• Interact with hedge fund principals and their investors
• Review, understand, and discuss fund governing documents with staff and clients
• Responsible for all aspects of operations and controls functions: processing subscriptions, redemptions, transfers and switches.
• Ensure control framework and documented Transfer Agency procedures and policies align with regulations both locally and globally
• Ensure Apex Fund Services group policies are adhered to
• Respond to investor and audit related enquiries
• Ensure all regulatory reporting (onshore and offshore) is delivered within required timeframes
• Provide periodic reports and feedback to senior management
• Participate in presentations for business opportunities from new and existing clients
• Be responsible for change management where required, including ad‑hoc project management (as required)
• Assist in further development of new and existing global client relationships, optimizing service offerings, productivity and profitability

Qualifications

• Five plus years of proven experience managing an Investor Services/Transfer Agency team for alternative funds at a top‑tier institutional fund administrator
• Detailed knowledge of Transfer Agency systems, preferably Paxus or eFront
• Flexibility
• Up‑to‑date AML/KYC knowledge
• Up‑to‑date FATCA knowledge
• A very strong understanding of fund legal structures and the fund administration business
• Strong leadership skills with demonstrated ability to drive change
• Strong risk & control focus
• Demonstrated ability to manage complex projects
• Strong planning, organizational skills, and entrepreneurial skills
• Knowledge of accounting, finance and investment concepts
• Strong communication (verbal and written) and problem‑solving skills
• Ability to work with all levels within the organization
• Strong multi‑tasking skills
• Ability to adapt to changing priorities and varied decision‑making scenarios
• Desire and ability to work to tight deadlines
• Good interpersonal skills to develop working relationships with colleagues, clients, other divisions/offices of the bank and professional intermediaries

Salary and Benefits

Salary ranges from CAD $80,000 to $100,000 plus additional market‑competitive variable uncapped compensation based on performance. Compensation within this range is dependent on the individual's skills, experience and qualifications.

We pride ourselves in our commitment to fostering a connected and inclusive culture, and all our opportunities at Apex have a four‑day in‑office requirement.