Workshop Lead - Aviva Autocare Centre

Why Join Us?
Be part of a visionary team challenging traditional ways of working
Work in a brand-new facility equipped with state-of-the-art tools and technology
Enjoy a healthier, more comfortable work environment with modern amenities
Help shape the autobody shop of the future
We are looking for an experienced Workshop Lead to supervise the activities of a team of auto body technicians at our Aviva AutoCare Centre located in Mississauga.
In this role you will coordinate daily operations to ensure flawless workflow, maintaining and exceeding quality standards, and driving continuous improvement in team performance. You will play a pivotal role in fostering a collaborative and high-performing environment, ensuring that every repair meets the highest standards of excellence for Aviva’s customers.
Does this sound like an exciting challenge? Come join our team! Be a part of this milestone as we embark on this ground-breaking journey together!
What You’ll Do:
Coordinate and supervise the work of mechanics and technicians, ensuring tasks are completed efficiently and to the required standards
Plan, schedule, and assign work to the team, considering priorities, deadlines, and available resources
Inspect completed work, identify potential issues, and provide guidance to improve performance
Find opportunities to promote customer satisfaction and process improvement
Maintain quality and technical standards within the site
Enforce safety protocols and procedures to ensure a safe working environment
Deliver on promises made to customers, ensuring minimal downtime for their vehicles
Identify and resolve issues and blockages that interrupt the workflow in the workshop
Oversee training needs, ensuring appropriate training is delivered
Ensure an appropriate level of resources to meet customer demands
Make decisions based on knowledge and data
Conduct performance reviews and develop talent within the team
Promote Aviva AutoCare Centre values and goals
What You’ll Bring:
Post-secondary education
Minimum of 5 years of experience in the auto repair industry
Prior leadership experience with outstanding coaching skills
Valid driver’s license
Strong understanding of automotive mechanics and repair procedures
Demonstrates adaptability and openness to change with a proactive mindset in embracing new work practices and technologies
Proficiency using body shop management systems;
knowledge of Body Shop Connect preferred
Strong communication and conflict resolution skills
Excellent customer service skills
Ability to diagnose and resolve mechanical issues, identify root causes, and develop solutions
What You’ll get:
The salary band for this position ranges from $90,000 to $120,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
Medical and dental benefits
Eligibility for annual bonus – actual amount depends on your performance, Aviva Canada and Aviva AutoCare Centre
Various retirement savings options including participation in optional group RRSP
Competitive vacation package
We offer exceptional career development opportunities
We’ll support your professional development and education
Uniforms will be provided based on your role
Clean and safe work environment, including on site showers and break room
Aviva Canada/Aviva AutoCare Centre may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position. This is a new position which has been posted externally.
Aviva Canada/Aviva AutoCare Centre has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva AutoCare Centre.
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