Ux Researcher Usability Testing
Closer Conveyancing
Shape Closer’s property-closing software through usability testing and research. Support lawyers, clerks, and clients across Ontario and Alberta.Reporting to the Head of UX Research, you will lead research from initial planning through execution. You will test product designs, study user behaviour, and translate multiple data sources into meaningful insights. Your work will guide continued product development and design iteration.Key Responsibilities:
Plan research initiatives and define hypotheses for testingConduct usability tests with lawyers and clerksAggregate research results from multiple data sourcesAssist product teams with design iteration processesFacilitate meetings to manage and triage research findingsRequirements:
Experience with B2B SaaS or web-based softwareProficiency in think aloud usability studies and contextual inquiriesExperience with parallel prototyping and evaluation researchKnowledge of evolving research tools and best practicesDegree in HCI, cognitive psychology, cognitive science, or related fieldUse usability analysis, quantitative and qualitative methods, and user insights to support informed decisions at Closer.
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Plan research initiatives and define hypotheses for testingConduct usability tests with lawyers and clerksAggregate research results from multiple data sourcesAssist product teams with design iteration processesFacilitate meetings to manage and triage research findingsRequirements:
Experience with B2B SaaS or web-based softwareProficiency in think aloud usability studies and contextual inquiriesExperience with parallel prototyping and evaluation researchKnowledge of evolving research tools and best practicesDegree in HCI, cognitive psychology, cognitive science, or related fieldUse usability analysis, quantitative and qualitative methods, and user insights to support informed decisions at Closer.
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Vacancy posted 1 hour ago
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