Food Safety & Quality Assurance Supervisor

If you’re looking for more, you’ve come to the right place.

From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.

Job Description

Be part of what makes us different.

You’ll be responsible for supporting and maintaining food safety and quality programs that ensure compliance with regulatory requirements, customer expectations, and company standards. This role partners closely with cross-functional teams to promote a strong food safety culture, drive continuous improvement, and lead the daily activities of the FSQA team. Here are some of the other ways you’ll help us stand out:

• Assist with leading, coaching, and developing the FSQA team, including: workforce planning, training, performance management, and employee development.
• Support the communication and execution of departmental goals and key business initiatives.
• Collaborate with production, sanitation, operations, and other stakeholders to ensure compliance with food safety and quality programs.
• Monitor food safety and quality performance, analyze trends, and implement corrective and preventive actions to drive continuous improvement.
• Maintain and validate food safety and quality documentation to support operational compliance and audit readiness.
• Identify documentation gaps and recommend improvements to policies, procedures, and work instructions.
• Support and maintain third-party certification programs and food safety management systems.
• Lead internal and external audit activities, including: preparation, execution, and follow-up on corrective actions.
• Coordinate facility response activities related to food safety incidents, product recalls, and withdrawals.
• Track, analyze, and report food safety and quality metrics to support business performance and compliance objectives.
• Participate in cross-functional meetings and projects to support operational and food safety initiatives.
• Contribute to overall operational success by taking on additional responsibilities as required.

Qualifications

What you bring to the table.

We provide the opportunity, and you bring the potential.

• A genuine passion for delivering engaging and exceptional customer service.
• Typically requires post-secondary education in Food Science, Microbiology, or a related discipline, plus 3 years of related experience, or an equivalent combination of education and experience.
• Successful completion of a Farm Boy approved Food Safety course.
• Demonstrated knowledge of food safety and quality management systems and applicable regulatory requirements.
• Strong leadership, coaching, and team development skills.
• Excellent interpersonal, communication, and stakeholder management abilities.
• Strong analytical and problem-solving skills, with the ability to identify trends and implement effective corrective actions.
• Highly organized with exceptional attention to detail and the ability to manage multiple priorities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent organizational and time management abilities with the capacity to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and other business systems.
• Comfortable working in a plant environment that involves multiple deadlines, extended periods of standing, heavy lifting, repetitive tasks, frequent use of protective equipment, and work that may be performed in colder environments, with flexible availability including evenings, overnight, and weekends as required.
• Fluency in English; French language skills considered an asset.

What we bring to the table.

At Farm Boy, we believe in supporting our Team Members throughout their careers. Whether, it’s at our Home Office or our stores, we’re proud to stand out in the market as a workplace that offers:

• Comprehensive benefit program and coverage that varies by position.
• Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
• A 10% discount on in-store purchases.
• On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
• The opportunity to support local neighbourhoods through our community programs.

Additional Information

Grow a career with us.

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply—including those with non-traditional career paths.

We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.

Accommodation is available upon request for applicants and employees with disabilities.