Mobile Service Operations Specialist Role

Join MSX International as a Mobile Service Operations Specialist with a strong focus on training and support for Ford dealerships. This role involves extensive travel and a deep dive into service excellence. As a critical member of MSX International, you will be the key contact for Mobile Service initiatives among assigned dealers. This position requires excellent communication, analytical skills, and a readiness to train technicians on vehicle functionalities. Your efforts will empower dealers to significantly improve their service delivery. Key Responsibilities:

• Act as the primary expert for Mobile Service at dealerships
• Train technicians on Mobile Service vehicle features
• Facilitate strategic planning sessions with dealer teams
• Ensure timely launch of Mobile Service vans
• Create actionable visit summaries for stakeholders

Requirements:

• High School diploma or equivalent experience
• Willingness to travel extensively (85% weekly)
• Experience with OEM dealer contacts is a plus
• Strong verbal and written communication skills
• Ability to lift up to 40 lbs and climb into vans

Utilize your training skills and dealership knowledge to enhance the Mobile Service Program at MSX International. #J-18808-Ljbffr