Restaurant Administrative Assistant

Job Responsibility:

Job Overview We are seeking enthusiastic and dedicated Restaurant Staff to join our dynamic team. The ideal candidates will play a crucial role in providing exceptional customer service and ensuring a smooth operation within the restaurant. This position requires individuals who thrive in a fast-paced environment and are committed to delivering a memorable dining experience for our guests.

Duties

Key Responsibilities:

• Administrative Support:
• Assist in the daily administrative tasks of the Food & Beverage department, including but not limited to filing, data entry, and maintaining records.
• Manage correspondence, emails, and phone calls efficiently, ensuring timely responses and proper documentation.
• Coordinate meetings, appointments, and reservations for restaurant management and staff.
• Documentation and Reporting:
• Prepare and maintain accurate reports, spreadsheets, and presentations as required by the restaurant management team.
• Assist in compiling data and information for budget planning, inventory management, and other restaurant operational needs.
• Ensure all documentation is organized, up-to-date, and easily accessible.
• Event Coordination:
• Support the coordination and execution of restaurants events, including meetings, conferences, and special occasions.
• Assist in liaising with clients, vendors, and internal departments to ensure all event requirements are met.
• Provide on-site support during events as needed, ensuring smooth operations and guest satisfaction.
• Communication and Collaboration:
• Communicate effectively with internal teams to ensure all restaurant-related tasks and requests are addressed promptly and accurately.
• Foster a positive working environment by maintaining open communication and providing support to colleagues as needed.
• Compliance and Quality Assurance:.
• Assist in conducting regular quality assurance checks to uphold service standards and guest satisfaction.
• Identify areas for improvement and suggest solutions to enhance efficiency and effectiveness within the F&B department.

Skills

Qualifications

• Restaurant Management experience is an asset.
• Proven experience in administrative support roles, preferably within the hospitality industry.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software applications.
• Excellent organizational skills with the ability to prioritize tasks and manage time effectively.
• Exceptional attention to detail and accuracy in data management and documentation.
• Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.
• Ability to work independently with minimal supervision and as part of a team in a fast-paced environment.
• Flexibility to adapt to changing priorities and willingness to take on new challenges.
• Prior experience in food and beverage operations or event coordination is an asset.
• Strong customer support skills with a focus on delivering excellent service.
• Proficiency in phone etiquette to handle customer calls effectively.
• Familiarity with administrative tasks, including proofreading documents and managing schedules.
• Experience with computer systems, particularly QuickBooks for basic financial transactions.
• Ability to work collaboratively in a team-oriented environment while also being self-motivated.

Join our team today and contribute to creating an enjoyable atmosphere for our guests while developing your skills in the hospitality industry!

Job Types: Full-time, Part-time

Pay: $19.00-$20.50 per hour

Additional pay:

• Bonus pay

Schedule:

• Monday to Friday
• Weekends as needed

Language:

• Mandarin (preferred)

Work Location: In person