Senior Employee Experience Program Manager

Dropbox

Lead employee experience innovation at Dropbox through AI enablement and tool optimization in a Virtual First, distributed work model. Candidates must reside in Alberta, British Columbia, Ontario, or Saskatchewan.

As a Senior Program Manager, Employee Experience, you will own a strategic Virtual First technology work stream. You will manage interconnected programs spanning knowledge management, digital workflows, automation, and AI adoption. The work combines organizational research, experimentation, behavioral science, and cross-functional stakeholder management to improve employee effectiveness.

Key Responsibilities:

Own strategy, roadmap, priorities, and outcomes for the technology work stream
Design and lead research, pilots, and experiments testing new work methods
Translate findings into recommendations, behavioral frameworks, and operating models
Manage programs through scoping, validation, and enablement planning
Facilitate cross-functional committees and partner on outcome measurement

Requirements:

8+ years in program management or related disciplines
Expertise in AI adoption, knowledge management, workflows, and automation
Experience leading complex programs through measurable outcomes
Experience managing research, pilots, experiments, or innovation programs
Excellent communication, facilitation, and judgment in ambiguity

Shape Dropbox’s technology-enabled ways of working through employee experience research, AI fluency, and measurable program outcomes.

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Vacancy posted 5 hours ago

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