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Remote Account Service Manager At Geek+

Geek+

Elevate customer relationships remotely as an Account Service Manager with Geek+. This role focuses on retaining enterprise accounts across the U.S. and Latin America, requiring fluency in English and Spanish or Portuguese.
Geek+ is a leader in Autonomous Mobile Robot solutions and seeks an Account Service Manager to foster post-deployment customer engagement. You will communicate directly with technical teams while driving growth in service revenue and ensuring SLA compliance. Your ability to manage and nurture customer relationships will play a critical role in operational performance.
Key Responsibilities: - Own strategic relationships with enterprise accounts - Drive service revenue through contract renewals - Conduct Business Reviews to assess account health - Manage account profitability and invoicing - Coordinate issue resolution across teams
Requirements: - 2-10 years in account management or customer success - Proven relationship-building skills - Strong problem-solving and analytical abilities - Technical background in robotics or automation - Bilingual in English and Spanish or Portuguese
Leverage your technical fluency and account management expertise to grow relationships in this dynamic role with Geek+.#J-18808-Ljbffr
Vacancy posted 1 hour ago
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