Project Operations Manager (Construction)

WHY JOIN US
Gateway Group is a Hamilton-based design-build company specializing in residential renovations, additions, new construction, and multi-unit housing, including non-profit and affordable housing projects. We’re a hands‑on team focused on quality work, a great client experience, and continuously improving how we deliver projects.Purpose of the Role
Gateway Group is hiring a Project Operations Manager to own the project side of delivery: schedules, budgets, trade awarding, purchase orders, change orders, and client handoffs. Reporting directly to the President, you will work alongside our Construction Manager, who owns field execution (sites, trades, construction quality, safety, and inspections), as a peer on our leadership team, and lead our project coordinator.This is a hands‑on role focused on project execution, financial control, and accountability. You will build and maintain schedules and budgets, protect gross margins, drive commitments to completion, and continuously improve our project management processes.Schedules
Develop and maintain project schedules in collaboration with the Construction ManagerMonitor milestones, identify delays early, and coordinate recovery plansEnsure clients, trades, and the team work from the same scheduleProject Execution
Coordinate priorities across the delivery team and drive commitments to completionProactively resolve or escalation issues that threaten schedules, budgets, or client satisfactionBudgets and Cost Control
Build project budgets, track actual and committed costs, and forecast costs to completeActively protect gross margins, identifying variances early and implementing corrective actionsProvide accurate financial forecasts to accountingTrade Awarding and Cost Data
Coordinate trade quotes, scope reviews, and vendor awards in collaboration with the Construction ManagerEnsure trade contracts and purchase orders are completed before work beginsMaintain current trade pricing to support accurate estimatingChange Orders
Scope, price, and get approval on change orders before the work is done, not afterHandoffs and Clients
Take projects over from sales at contract signingHand a complete plan to the fieldKeep clients updated through closeoutProject Systems
Improve and implement project management processes and workflows, including evaluating and rolling out appropriate software where neededEnsure schedules, budgets, tasks, CRM records, and project files are accurate, current, and consistently usedTeam Leadership
Lead the project coordinator: assign work, review it, and follow up until it is doneOwn your scorecard numbers in the weekly leadership meetingWhat Success Looks Like
Projects hit gross margin targets, and cost variances are caught earlyChange orders are approved before the work happensEvery active project has one schedule and one budget that the whole team trustsTrades are awarded, with signed contracts and purchase orders, well ahead of their start datesEstimating cost data reflects current trade pricingClients know where their project stands without having to askAdditional Information
Based in the Hamilton area, with regular in‑person time with the team, on job sites, and with clients and trades, especially in the first few monthsSome remote work is possible;
part of the team works remotely, including outside CanadaThe team operates with daily stand‑up meetings, weekly leadership meetings, performance scorecards, and quarterly priorities to maintain alignment, accountability, and consistent executionMinimum Qualifications and Requirements
5 or more years as a Project Manager on residential construction or renovation projects;
multi‑unit experience is a plusHas built project schedules and job‑cost budgets and run jobs through closeout with little oversightKnows the construction process end to end, from permits and trade sequencing to inspections and handover, including the Ontario Building CodeHighly organized, detail‑oriented, and a proactive problem‑solver who takes ownership, anticipates challenges, and drives solutions independentlyComfortable with Excel and scheduling or project management software such as MS Project, Procore, or BuildertrendPrompt, clear communication with trades, clients, and a partly remote team, with proactive updates and reliable follow‑throughWho Thrives at Gateway
People who take ownership, communicate proactively, follow through on commitments, and take pride in delivering exceptional resultsValues initiative, accountability, collaboration, and stepping up when challenges ariseAcknowledges messages promptly during working hours, keeps colleagues and clients informed without being chased, raises risks early, and closes the loop on commitmentsJob Type: Full‑time, Permanent
Location: Hamilton, Ontario (in person, some remote)
Pay Range: $85,000 to $105,000 annually + benefits#J-18808-Ljbffr