Global Delivery Customer Success Manager
Uber Technologies Inc.
Use operational expertise and performance insights as Uber's Customer Success Manager for global delivery partnerships. Support merchants across operations, data, and relationships.On Uber's GDP Delivery team, you will own merchant operational health end-to-end. The work emphasizes operational efficiency, customer experience, and financial health, while supporting revenue growth through upselling and cross-selling with Account Managers. You will diagnose gaps, recommend solutions, drive product adoption, and advise merchant partners.Key Responsibilities:
Diagnose merchant performance gaps and recommend Uber-backed operational solutionsTrack defect rate, uptime, and fulfillment speed metricsMonitor dashboards and translate insights into recommendationsDrive product adoption and support merchant pilot programsIdentify at-risk storefronts and develop retention plansRequirements:
At least four years of full-time experienceBachelor's degreeB2B operations experience in sales, success, or account managementProficiency in SQL and performance data interpretationExcellent communication, negotiation, and organizational skillsBring data analysis, operational optimization, and merchant relationship management to Uber's global delivery partnership team.
#J-18808-Ljbffr
Diagnose merchant performance gaps and recommend Uber-backed operational solutionsTrack defect rate, uptime, and fulfillment speed metricsMonitor dashboards and translate insights into recommendationsDrive product adoption and support merchant pilot programsIdentify at-risk storefronts and develop retention plansRequirements:
At least four years of full-time experienceBachelor's degreeB2B operations experience in sales, success, or account managementProficiency in SQL and performance data interpretationExcellent communication, negotiation, and organizational skillsBring data analysis, operational optimization, and merchant relationship management to Uber's global delivery partnership team.
#J-18808-Ljbffr
Vacancy posted 1 hour ago
Similar jobs that could be interesting for youBased on the Global Delivery Customer Success Manager in Winnipeg, MB vacancy
- ...ON | Halifax, NS) Reports to: Head of Customer Support & Success About Us Trolley is the payouts platform... ...economy. Our mission is to unlock the global economic opportunity of the internet by... ...distributed team. What You'll Do Own and manage a portfolio of high-value and complex...Suggested
- ...POSITION SUMMARY We are seeking a Customer Programs Manager who will act as the liaison for the company and the customer, successfully managing assigned contracts by leading cross... ...contracts from initial strategy to post delivery. ~ Address and resolve project issues...SuggestedLong term contractFull timeContract workSummer holiday
- ...to be a part of that. Applications & Customer Solutions Manager - Antec Controls We are seeking a forward... ...and removing obstacles to their success • Ensure customers receive accurate,... ...improve training materials, onboarding, and delivery methods across the team • Represent...Suggested
- ...Project Delivery Team - Project Manager Winnipeg, MB Manitoba Hydro is consistently recognized as... ...highly reliable service and exceptional customer satisfaction. Join our team of... ...build effective project teams and to successfully execute projects. Including design,...SuggestedHourly payLong term contractFull timeContract workFor contractorsWork at office
- ...create conditions that attract and retain the best individuals globally. We are looking for an A-Player who is client-focused,... ...-motivated, digitally savvy, and results-driven. The Partner Success Manager is responsible for maintaining and cultivating existing CapsLock...SuggestedLong term contractPermanent employmentWork at officeRemote workWork from homeHome officeFlexible hoursNight shift
- ...and proof of vehicle insurance Additional Information: If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class...Hourly payWeekly payExtra incomePermanent employmentFull timeTemporary workPart timeSeasonal workLocal areaWeekend work
Uber eats
Winnipeg, MB5 hours ago - ...POSITION SUMMARY The Customer Service Representative (CSR)... ...Work with Traffic department on delivery issues with customers. If proof... ...Metro CSRs to monitor and manage customer contract items and escalations... ...WHAT YOU NEED TO BE SUCCESSFUL: High School Grad /Business...RemplacementFull timeContract workSummer holidayWork at officeImmediate start
- ...Custom Castings is a member of the Nordstern Group of Companies, which also includes Protek... ...and hardworking Quality Assurance Manager to join our team in a fast-paced manufacturing... ...~ Active Social Committee The successful candidate will work with personnel to maintain...Permanent employmentFull timeFlexible hoursShift work
- ...opportunity in the Parks Infrastructure Planning & Development Department or an experienced and motivated individual. Project Manager, Parks Delivery (J0726-0292) Vaughan is one of Canada’s fastest-growing cities. Its emerging downtown, the Vaughan Metropolitan Centre;...Full timeContract workTemporary workFlexible hours
- Our client is a well-established Winnipeg-based Managed Service Provider with nearly 30 years in business, acting as the outsourced... ...before they happen. They're looking for an experienced Service Delivery Manager to lead the service team and own the day-to-day delivery of...Shift workWeekend work
$102k per year
About the RoleAs a Customer Success Manager (CSM) on the GDP Delivery team, you will play a critical role in ensuring merchant success across Uber's delivery platform. This role sits at the intersection of operations, data, and relationship management — you will use performance...Full timeWork at officeRemote workUber Technologies Inc.
Winnipeg, MB1 hour ago$72.8k per year
...difference, there’s only one choice. Customer Solutions Lead Join our team... ...throughout the order and delivery process, while actively... ...Experience using digital tools to manage, interpret, and leverage data.... ...culture Career development and global opportunities Work-life...Long term contractPermanent employmentFull timeTemporary workSummer workLocal areaWork from homeFlexible hours$20 - $21 per hour
...With people at the heart of our success, NTT DATA is committed to... ...available. Being part of a global organization where you can BELONG... ...is looking for exceptional, customer-oriented team players who are... ...customer loyalty through the delivery of accurate and timely information...Long term contractFull timeTemporary workWork at officeRemote workWork from homeMonday to fridayShift workAfternoon shift- ...lasting relationships with our customers by performing a broad range... ...organizational, planning and time management skills to work in a fast-... ...one of the world's leading global financial institutions and is... ...impact. We're committed to your success and foster a respectful...Full timeWork from home
$45.9k - $72.6k per year
...keeping and reporting for GRS customers while delivering a high... ...customers. This role is ideal for a customer‑focused, detail‑oriented... ...point of contact for inquiries, managing phone and email... ...stakeholders to support service delivery and client satisfaction Investigate...Permanent employmentFull timePart timeInternshipWork at officeFlexible hours- ...Price Café offers free Tea and Coffee. Customer Service Representative (CSR) Full-Time |... ...products for customers across North America. We manage complex supply chains, run multiple SMT... ..., accuracy, pricing, quantity, currency, delivery requirements, shipping instructions,...Full timeContract workInternshipWork at office
- ...best. How will you support the team? Customer Service Observes and coaches team members... ...and communicates them to the Store Manager. Business Management Assists Store... ...ca and melanielyne.com. We attribute our success to the unwavering commitment of our teams...Permanent employmentFull timeDay shiftAfternoon shift
- Whitecliffe Global is seeking a senior performance marketer to set paid media strategy for its international campuses. You will direct multiple agencies, allocate budgets by market, and tie media spend to enrolments using GA4 and offline conversion tracking. You will connect...
- ...dependable quality, reliable delivery, and knowledgeable follow-up... ...are the cornerstones of our success. We are a dynamic, progressive... ...Daily monitoring ◦ Incident management ◦ Request fulfillment ◦ Root... ...collaborating with Product Leads and Customer Success teams • Maintain and...Work at office
$50k - $60k per year
...Department: Sales & Customer Service Reports To: Managing Director Salary: $50,000 – $60,000 Role Purpose... ...drawings, pricing, lead times, and delivery details. · Coordinate customer... ...service, and process improvements. Success Measures The Customer Solutions Coordinator...Permanent employmentFor contractors- ...We are looking for a Bilingual Customer Service Team Leader to join a... ...be a key player in day-to-day success. Develop Talent: Coach, onboard... ...is responsible for the delivery of superior customer service by... ...Supervise overall call traffic, manage daily schedules, and ensure team...Long term contractPermanent employmentFull timeTemporary workImmediate startMonday to friday
- ...Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is... ...with care and accuracy to support on-time delivery. Packs orders carefully by confirming product... ...Volume in a Fast-Paced Environment • Manages overnight hours effectively and planning...Hourly payShift workNight shiftAfternoon shift
- Lead global Customer Success at G-P, owning gross retention and NRR across named accounts and accounts valued above $75K worldwide. This remote-... ...leadership role spans multiple regions.As Director, Customer Success Managers, you lead, hire, and coach managers and CSMs across the...Remote workWorldwide
G-P
Winnipeg, MB1 hour ago $17 per hour
...seeking a reliable and professional Bakery Delivery Driver to join our team. This position... ...deliveries, and expenses. Provide excellent customer service and represent our company with... .... Proof of insurance. Strong time management and communication skills. Must be able...Hourly payLong term contractPart timeLocal areaFlexible hoursDay shift- ...Chevrolet is looking to fill the position of Delivery Coordinator who, under the direction of the Sales Management Team, will be responsible for the final touch that... ...organization, teamwork, and creating standout customer experiences, this role puts you right in the driver...Full time
- ...pick up and deliver various items and products. Professionalism in customer service. Receive and relay information to central dispatch. Keep... ...and restock goods. Load and unload goods. Sort packages for delivery. Follow directions and read map. Use maps and other trip planning...Hourly payPermanent employmentImmediate startWeekend workDay shiftAfternoon shift
$35.5k - $50.5k per year
...Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and... ...unresolved customer situations to managers as required. Contributes to meeting... ...operational activities (e.g. inventory management, escalated service requests, following...Contract workPart timeDay shift- ...lasting relationships with our customers by performing a broad range... ...organizational, planning and time management skills to work in a fast-... ...one of the world's leading global financial institutions and is... ...impact. We're committed to your success and foster a respectful...Contract workFixed term contractWork from home
- TD Bank Group’s TD Securities unit seeks a senior professional to cover Global Core Trade Finance in Canada. The role focuses on structuring, risk mitigation, and client solutions for multinational corporates within a Canadian portfolio. You will work with GTB, CIB, and GM teams...
$115.2k - $158.4k per year
...duplicating efforts. Job CategoryCustomer Success Job DetailsAbout SalesforceSalesforce... ...AI CRM, where humans with agents drive customer success together. Here, ambition meets... ...future of Salesforce. The Customer Success Manager (CSM) is a versatile expert responsible...Long term contractContract workWork at officeFlexible hours3 days per weekSalesforce
Winnipeg, MB1 hour ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Global Delivery Customer Success Manager. Be the first to apply!
Related searches
- delivery manager Winnipeg, MB
- agile delivery manager Winnipeg, MB
- senior delivery manager Winnipeg, MB
- customer success manager Winnipeg, MB
- partner success manager Winnipeg, MB
- customer success manager remote Winnipeg, MB
- technical customer success manager Winnipeg, MB
- customer success manager work from home Winnipeg, MB
- senior customer success manager Winnipeg, MB
- customer Winnipeg, MB