Bi & Data Analyst

# BI & Data AnalystMontreal, QC (Hybrid)Full-timeAt Flex Travel Solutions, we foster an environment of passion, innovation and collaboration. We believe in a dynamic work culture that empowers employees to grow and expand their knowledge. If our ethos resonates with you, we'd love for you to join us!As a technology first company, we're currently looking for a BI & Data Analyst to join our team.The Role: As a BI & Data Analyst at FTS, you will report to the Head of Engineering with the responsibility of transforming complex data into clear, actionable insights that drive business decisions across our travel technology platform. You will design and maintain dashboards, reports, and data models that support commercial, operational, and product teams, enabling a data-driven culture throughout the organization.Responsibilities:* Design, develop, and maintain interactive dashboards and reports using Power BI and AWS QuickSight.* Collaborate with stakeholders across commercial, product, and operations teams to understand reporting needs and translate them into data solutions.* Write and optimize complex SQL queries to extract, transform, and analyze data from multiple sources.* Develop and document data models, metrics definitions, and KPI frameworks.* Apply anomaly detection techniques to proactively identify irregularities, outliers, and data quality issues across key business metrics.* Monitor data quality and proactively identify and resolve discrepancies.* Support self-serve analytics initiatives by building reusable datasets and training end users.* Work with the data engineering team to ensure data pipelines and warehouse structures meet analytical needs.* Conduct ad hoc analyses to support business questions, strategic decisions, and product initiatives.* Present findings and insights clearly to both technical and non-technical audiences.* Stay current with BI and analytics best practices and propose improvements to tooling and processes.Experience/Skills Required:* 2–5 years of experience in a BI, data analytics, or reporting role.* Strong proficiency in SQL;
experience with Python or R for analysis is an asset.* Hands-on experience with Power BI and/or AWS QuickSight.* Solid understanding of data modeling concepts and dimensional design.* Experience working with cloud data warehouses (Snowflake, BigQuery, Redshift, or similar).* Knowledge of forecasting methods and statistical techniques (time series analysis, trend modeling, or similar).* Familiarity with anomaly detection approaches and their application in a business analytics context.* Strong analytical mindset with the ability to translate business questions into data insights.* Excellent communication and data storytelling skills.* Detail-oriented with a strong focus on data accuracy and quality.* Ability to manage multiple priorities and deliver in a fast-paced environment.* Experience in travel technology or e-commerce is an asset.* Bachelor's degree in Business, Computer Science, Statistics, or a related field preferred.What you can expect from us:* Hybrid work flexibility (minimum 3 days in office — based in Montreal, Quebec)* Guidance from senior team members* Collaboration with a supportive and committed team* Prospects for personal and professional development#J-18808-Ljbffr