Windsor Police Service Information Technology Specialist
$85.84k - $88.61k per yearFull-time
City of Windsor
Compensation: $85,840.97 - $88,614.22POSITION SUMMARY: As a member of the WPS IT helpdesk team, the IT Specialist provides critically important front-line hardware and software support to WPS staff. IT Specialists are the centralized point of contact and control for incoming requests, issues, and problem resolutions, and as such, work with and support all staff members and technologies within the Windsor Police Service. QUALIFICATIONS:
Windsor Police Service is committed to a diverse and inclusive workplace reflective of the community we serve. Appropriate accommodations will be provided upon request throughout the hiring process as required under the Accessibility for Ontarians with Disabilities Act (AODA).
WINDSOR POLICE SERVICE
announces openings for
Compensation: $85,840.97 - $88,614.22POSITION SUMMARY: As a member of the WPS IT helpdesk team, the IT Specialist provides critically important front-line hardware and software support to WPS staff. IT Specialists are the centralized point of contact and control for incoming requests, issues, and problem resolutions, and as such, work with and support all staff members and technologies within the Windsor Police Service. QUALIFICATIONS:
- Canadian citizen or permanent resident of Canada;
- Community College Diploma (2 or 3 years) in an information technology related discipline, including coursework related to IT hardware and software support, or University Degree in an information technology related discipline;
- Must have comprehensive knowledge of and experience with implementing, supporting and troubleshooting hardware, software, printers, peripherals, and mobile devices;
- Must have general knowledge and experience with networking concepts;
- Must have exceptional customer service skills;
- Must possess strong problem solving and problem management skills;
- Must be able to effectively manage multiple technical initiatives independently and as a part of a team;
- Previous experience in a helpdesk environment would be considered an asset;
- Basic coding / scripting experience would be considered an asset;
- A+ Certification and similar would be considered an asset;
- Minimum of 1 – 2 years relevant work experience in a computer related discipline.
Windsor Police Service is committed to a diverse and inclusive workplace reflective of the community we serve. Appropriate accommodations will be provided upon request throughout the hiring process as required under the Accessibility for Ontarians with Disabilities Act (AODA).
Vacancy posted 2 days ago
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