HR Manager

Job Title
HR Manager

Job Category
M&P - AAPS
Job Profile
AAPS Salaried - Human Resources, Level B

Job Family Group
Staff - Non Union

Department
Administration Central Services | Department of Family Practice | Faculty of Medicine

Compensation Range
$7,158.42 - $10,292.25 CAD MonthlyThe Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Job End Date
Ongoing

Posting End Date
November 6, 2026
Note: Applications will be accepted until 11:59 PM on the Posting End Date.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. 

Job Description Summary

The Human Resources Manager is responsible for managing the day-to-day human resources operations of the Department of Family Practice and ensuring effective, consistent, and compliant HR service delivery. The position provides expert HR guidance, manages complex workplace and employment matters, oversees faculty and staff HR processes, and supports workforce planning, organizational change, and departmental strategic priorities. Working closely with the Director, Administration and University HR partners, the role ensures HR matters are effectively managed, appropriately escalated, and aligned with University policies, collective agreements, employment legislation, and best practices.

Organizational Status

The Department of Family Practice (DFP) is dedicated to educating learners, physicians, and midwives to become effective providers of patient-centered care within the context of families and communities. Recognizing the vital role of family practitioners in the health and well-being of BC’s population, the Department is committed to leadership, collaboration, inspiration, support, and innovation in all aspects of its academic, educational, and clinical endeavors.

The Department of Family Practice is one of the larger and more complex departments in the Faculty of Medicine (FoM) with over 4200 appointees, including 31 academic faculty and Lecturers, over 4000 clinical faculty, over 120 staff, and 95 other UBC appointees (term faculty, postdoctoral fellows, research associates, academic visitors, and student employees). The Department currently includes 3 education programs, 2 academic health clinics, 8 Special Interest Focus Programs (formerly known as Divisions), and multiple research units and programs. The education programs include the Residency Program, which has the largest number of residents in the Faculty of Medicine; distributed training is delivered across 23 sites in the province. The Undergraduate Family Practice Program has a strong presence across all 4 years of the MD Undergraduate program in the Faculty of Medicine, as well as the Midwifery Program, which provides both clinical and research training. The Bachelor of Midwifery is a fully distributed entry-to-practice Midwifery Education Program, currently delivered in Vancouver and on Vancouver Island.

Reports directly to the Director, Administration; receives work direction from the department Head and/or Associate Heads as required. Works closely with faculty, staff, and other members across the department; works collaboratively with departments and units within the Faculty of Medicine and UBC, distributed regional partners (IMP, SMP, NMP), health authority, and other partner organizations.

The administrative offices are housed at UBCV (Point Grey). DFP faculty and staff are located across numerous sites across the province, including Vancouver-Fraser, Vancouver Island, Northern BC, and the Interior. Travel to local sites and other distributed sites within the Vancouver-Fraser and provincial regions for meetings as needed.

Work Performed

Responsible for the day-to-day human resources operations and functions in the Department, ensuring effective, consistent, efficient, and compliant HR service delivery in the Department of Family Practice.
Advises the Director, Administration and Department Head on complex human resources matters; works closely with FoM HR, Faculty Relations, and Central HR; interprets and applies collective agreements, University policies, employment legislation, and human resources best practices, providing recommendations on appropriate courses of action.
Acts as the expert resource on University and FoM policies, procedures, practices, Employment Standards, and Equity, Diversity, and Inclusion (EDI) principles to managers, faculty, and staff. Interprets agreements and handbooks governing conditions of employment for all employee groups. Maintains, interprets, and implements up-to-date knowledge of human resources legislation and practices, EDI principles and of UBC policies, procedures, collective agreements and other HR-related commitments by the University.
Working closely with the Director, Administration, supports the recruitment, advertising, immigration, and appointment of all academic faculty members, and ensures required procedures and processes have been followed.
Manages the academic Faculty appointment, reappointment, promotion, and tenure process.
Provides oversight and expert guidance for clinical, term faculty, and staff appointment processes. Works closely with the HR team to resolve complex issues or negotiate a resolution.
Leads and manages complex staff HR matters, including performance management, conflict resolution, accommodation, return-to-work planning, disciplinary matters, and termination processes, in consultation with Faculty of Medicine and Central HR partners as required.
Resolves complex case issues and disputes by researching, documenting processes, participating in discussions, recommending solutions, and providing advice to leadership as applicable. Consults with the Director, Administration as needed.
Contributes to and supports departmental strategic priorities and action items by managing HR-related initiatives and activities, including organizational structures, workforce planning, performance, change management, and complex workplace matters, ensuring actions are implemented, and roles and resources are aligned with operational needs.
Oversees, reviews, and administers HR transactions in Workday.
Leads the development and continuous improvement of HR procedures, practices, templates, training resources, and operational standards; oversees departmental HR records management, documentation, compliance monitoring, and audit readiness, ensuring adherence to privacy, confidentiality, and records retention requirements.
Acts as the department's senior resource for HR systems and Workday-related processes, providing direction on internal process design to improve operational effectiveness.
Analyzes workforce trends, metrics, and organizational data; prepares reports to support departmental planning and decision-making. Identifies training gaps and works with managers and Return to Work, if appropriate, to implement a plan to address the gaps.
Participates as a member of the department's management team and contributes to departmental strategic initiatives.
Maintains current knowledge on matters related to human resources including the Employment Standards Act, the Labour Code, the Human Rights Code, collective agreements, Terms and Conditions of Employment, handbooks, university and FoM policies, and best practices.
Responsible for the integrity, confidentiality, and security of all faculty and staff personnel records, documents, and file system. Ensures faculty personnel files are compliant with FOIPOP guidelines and record management procedures are adhered.
Manages, coordinates, and/or provides support to special projects and initiatives that enhance HR practices, as required.
Performs other related duties as required.

Consequence of Error/Judgement

Exercises considerable judgment initiating and carrying through activities important to the functioning of the Department in the absence of established policies, procedures, and guidelines. Inappropriate, untimely, or inadequate actions concerning formal reviews along career paths of faculty and staff members, and regarding labour relations, may significantly compromise the Department's and University's ability to recruit and retain individuals, and could result in grievances or other formal proceedings against the Department and the University. The role has access to a very significant number of highly confidential, personal, and sensitive records concerning faculty and staff, and HR and financial strategies and plans. Erroneous, inappropriate, or unethical disclosure or use of this information may significantly compromise the Department's strategic objectives, critical funding opportunities, relationships and reputation, and can cause embarrassment to the Head, the Dean, and the University.

Supervision Received

Reports directly to the Director, Administration. Works independently with oversight by, and broad direction from, the Director, Administration; receives work direction from the Department Head and/or Associate Heads as required. Works closely with faculty, staff, and other members across the department; works collaboratively with departments and units within the Faculty of Medicine and UBC, distributed regional partners (IMP, SMP, NMP), health authority, and other partner organizations. Exercises an extensive degree of independent judgment, discretion, initiative, and tact in carrying out responsibilities and advising department members; is accountable for the accuracy, quality, and reliability of their work.

Supervision Given

Supervises CUPE 2950 and AAPS staff. Responsible for hiring, training, managing, developing, and terminating.

Minimum Qualifications

Undergraduate degree in a relevant discipline. Minimum of three years of related experience, or the equivalent combination of education and experience.

- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

Thorough knowledge of University of British Columbia’s business procedures and practices preferred. Experience in a health care or educational environment preferred. Thorough knowledge of current Human Resources Management practices. Knowledge of provincial and federal legislation governing HR policies and practices.

Experience using Workday HRIS, and standard business software, at an intermediate level. Excellent oral and written communication skills. Ability to build and maintain excellent working relationships with internal and external partners on matters requiring cooperation and of mutual interest. Ability to be flexible, open and aware of own biases when collaborating with partners with unique background and different perspectives.

Ability to exercise tact and judgment. Ability to make thoughtful, informed, and thorough decisions. Ability to maintain accuracy and attention to detail. Willingness and ability to investigate and resolve conflicts in a professional manner. Ability to take initiative in decision-making and in resolving problems not clearly covered by guidelines. Ability to devise new methods of procedures to meet changing conditions. Ability to analyze problems, investigate key information and issues and effectively resolve. Ability to be creative and proactive, to prioritize, meet deadlines and work effectively under pressure to meet deadlines. Ability to interpret and apply collective agreements, policies and procedures in a complex, unionized environment. Ability to work as part of a team and individually. Ability to provide effective and appropriate guidance and counsel on HR related matters.