System Specialist II (Field Technician Fire Alarm Systems - Solutions)

Technology driven, problem solvers

Customers around the world trust in our products. Our service technicians and engineers significantly contribute to that. You are the first on the scene to solve any technical problem. You are a trusted adviser, team player, and make things possible. “Unsolvable” is a foreign term, and you go the distance. Your focus on the customers’ needs makes you an invaluable partner. When you join our team, the possibilities are endless. 

What will you do?

As a System Specialist II (Fire Alarm Technician) , you will be responsible for the service, maintenance, installation, and optimization of fire alarm systems across a diverse customer base. Leveraging your technical expertise and customer-focused approach, you will ensure systems operate safely and efficiently, support regulatory compliance, and contribute to a positive customer experience through responsive and professional service delivery. Individuals with field electrical experience looking to expand their expertise in fire alarm systems are also welcomed.

RESPONSIBILITIES:

Customer Service & System Support

• Respond to customer service calls and complete annual and monthly inspections.
• Represent the company at customer sites professionally at all times.
• Participate in the Installation-to-Service handovers on assigned projects.
• Work closely with other teams to maintain customer satisfaction and quality assurance procedures.
• Required to participate in the 24-hour on-call rotation.

Installation, Testing & Technical Execution

• Perform equipment installation and panel programming as required.
• Test and verify systems to ensure optimal system operation.
• Make recommendations for system improvements or changes.

Documentation & Record Management

• Complete and submit detailed reports covering all aspects of each assignment and activity.
• Ensure all site files are maintained and kept up to date for each contract or project.
• Update site databases to ensure records remain current.

Health, Safety & Compliance

• Adhere to all Health and Safety requirements and company policies at all times.
• Ensure damaged or faulty equipment is returned to the warehouse with appropriate documentation.
• Maintain company-issued tools and test equipment in good working condition, secure storage, and testing compliance.
• Carry out other reasonable duties as assigned by management.

Location: Supporting the Calgary, Alberta area.

What will you need to succeed?

Education & Certifications:

• Minimum post-secondary education or equivalent field experience.
• Valid CFAA (Canadian Fire Alarm Association) certification preferred.

Experience & Technical Knowledge:

• Minimum 2+ years' experience in service and maintenance of Fire Alarm systems; candidates with field electrical experience are considered a plus.
• Good understanding of Canadian Building and Fire codes.
• Experience with Siemens Fire Alarm systems preferred.

Technical Skills:

• Proven diagnostic skills – able to systematically identify and resolve technical problems.

Competencies:

• Customer focused and good customer relationship building and management skills.
• Self-motivated and calm under pressure.
• Good communication skills in English both written and verbal.

Additional Requirements:

• Ability to travel to customer sites as required.
• Valid and unrestricted G/Class 5 driver's license is required to participate in the Siemens Fleet Program and to operate a company vehicle for travel to customer sites within assigned region(s).
• Commitment to safety, quality, and continuous learning.

Why you’ll love working for Siemens!

• Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
• Solve the world’s most significant problems – Be part of exciting and innovative projects.
• Engaging, challenging, and fast evolving, cutting edge technological environment.
• Opportunities to advance your career and mentorship programs on a local and global scale.
• Competitive total rewards package.
• Profit sharing available.
• Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
• Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
• Participate in our celebrations, social events and offsite business events.
• Opportunities to contribute your innovative ideas and get paid for them!
• Employee perks and discounts.
• Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2026 and Canada’s Top Employers for Young People 2026.

#LI-On-Site #SmartBuildings #FireAlarmSystems

About us.

We share our ideas and champion the people behind them.

Siemens Canada is a leading technology company focused on industry, infrastructure, mobility and healthcare. The company’s purpose is to create technology with purpose, transforming the everyday, for everyone, since 1912 in Canada. By combining the real and the digital worlds, Siemens empowers customers to accelerate their digital and sustainability transformations, making factories more efficient, cities more liveable, and transportation more sustainable. A leader in industrial AI, Siemens leverages its deep domain know-how to apply AI – including generative AI – to real-world applications, making AI accessible and impactful for customers across diverse industries. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a leading global medical technology provider pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. In fiscal 2025, which ended September 30, 2025, Siemens Canada generated revenues of approx. $2.3 billion CAD. The company has approximately 4,600 employees from coast-to-coast and 38 office and production facilities across Canada.

To learn more about Siemens Canada, visit our website at 

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.