Social Worker, Financial Empowerment (2026-345-CP)

Competition #2026-345-CP	Social Worker, Financial Empowerment (2026-345-CP)
Employment Type:	Contract Hourly, (ending March 31 st , 2027, Bargaining Unit (1 Vacancy)
Work Hours:	35 hours/week (Mon-Fri, 9 am – 5 pm, may require occasional evenings & weekends)
Work Setting:	Hybrid - eligible for hybrid work arrangements based on operational needs
Salary:	I - $34.90/hour
Application Deadline:	September 18, 2026, by 11:59 pm

Program Overview – Financial Empowerment, Community Programs
WoodGreen’s Financial Empowerment (FE) Program serves to prevent, reduce, and alleviate poverty by directly addressing the financial barriers in the lives of our clients.  We provide free and unbiased financial counselling, education, and tax filing support to Torontonians who are living on a low income and who are unable to address these issues alone.

The incumbent of the position is a member of the Financial Empowerment team, and reports to the Manager of Financial Empowerment.
The Financial Empowerment Social Worker works as part of the Financial Empowerment team to provide financial counselling, education, and tax filing support to Torontonians who are living on a low income and who are unable to address these issues alone.   The FE Social Worker is further responsible for supporting the Income Tax Clinic and Financial Literacy Workshops where needed, which includes providing direct client service (filing income tax returns and facilitating financial workshops) and overseeing the volunteers and students who deliver these services.  

What You Will Do

• Provide individual and family financial empowerment counselling for a caseload of clients as assigned by program manager. 
• Keep current on financial regulations and resources relevant to living on low-income in Toronto.  Includes, but is not limited to income security, benefits access, debt and credit management, budgeting, banking, saving and retirement planning.
• Use client-centered and trauma-informed approach to address client’s presenting financial concerns.
• Develop and implement service plan with clients based on clients’ goals.   
• Undertake financial benefits eligibility assessments with clients.    
• Help clients apply for government benefits and income supports.
• Problem solve and advocate for clients who have been denied government benefits and income supports.
• Prepare income tax returns and T1 adjustments.
• Keep current about the range of services available at WoodGreen and in other agencies.  
• Provide clients with appropriate referrals to other resources (WoodGreen or external) to address additional needs as appropriate.
• Maintain records and keep up-to-date and accurate case notes on all clients.
• Support Tax Clinic development and service planning by participating in meetings and providing input on service design. 
• Assist in the creation of Tax Clinic volunteer training materials and delivery of volunteer training sessions.
• Oversee the operation of the volunteer Tax Clinic on a rotating schedule, supporting volunteers and providing direct client tax services in clinic setting where necessary.
• Develop, update and deliver Financial Literacy workshops to client groups and social service professionals.
• Provide information on financial topics to other WoodGreen and external social service professionals
• Assist in training, overseeing and supporting volunteers and students.
• Participate in strategic program planning and development activities, both within Financial Empowerment program and with larger Community Programs Unit.
• Responsible for collection of statistical data required for the accountability of the program. 
• Participate in team and unit meetings regularly, and promote the healthy functioning of the team and unit. 
• Responsible for representing the unit on internal staff committees as directed by program manager or unit director. 
• Perform other duties as assigned by program manager. 

What You Bring to the Team

• Degree in Social Work (BSW or MSW).  Registered Social Worker (RSW) in good standing with the Ontario College of Social Workers and Social Service Workers.
• Minimum of 2 years case management experience.  Minimum 2 years experience working or volunteering in a community-based setting or the not-for-profit sector.  Financial Counsellor Accreditation is an asset.
• Currently a Register Social Worker (RSW), or willing and eligible to become registered upon hire.
• Experience providing income support case work and/or financial problem solving to clients.

What Will Set You Apart

• Demonstrated knowledge of provincial and federal income supports and benefits.
• Demonstrated knowledge of debt and credit management.
• Demonstrated knowledge of the Canadian income tax system.
• Sensitivity to the needs and challenges faced by our clients, and a desire to serve our community.
• Experience working from a client-centered, trauma-informed, anti-oppressive framework
• Excellent interpersonal and communication skills
• Self-directed and independent, but also proven experience in working effectively as a team member in collaboration with other community professionals.   
• Experience developing and facilitating educational workshops (for clients and/or staff).
• Detail-oriented worker with strong organizational and time management skills.
• Ability to resolve conflicts autonomously and seek appropriate support from manager as required.
• Experience working with and mentoring volunteers and students with varied skill sets.
• Comfortable providing services in the field using mobile technology (laptop, cell phone, cloud-based software).
• Strong computer skills including Microsoft Office 365 applications (Word, Excel, Outlook, Power Point).

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at Voir email sur woodgreencommunityservices.applytojob.com of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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