Senior Technical Program Manager, Engineering Programs

The role
You'll own the health of how Product Development works at Cosmo. That means designing our operating rhythm, running cross-layer programs from hardware through software, leading the change it takes for new practices to stick, and giving leadership a clear, trusted read on delivery and release health. You'll partner closely with a Release Manager, who runs the release system day to day.
This job is fully remote work on a weekly basis. There are 1-2 day in-person meet-ups with the team approximately every 2 months. We want someone located in the Toronto area, but is willing to work remotely.
What you'll do
Own engineering program health across hardware, firmware, app and cloud, and report out on delivery and release health to leadership.
Build and own the timelines for software and firmware deliverables on new product introductions (NPI), mapping them to hardware milestones and manufacturing builds so nothing gates a launch.
Design, document and roll out our agile operating rhythm: sprint planning, standups, reviews, retros and backlog refinement, with clear definitions of ready and done.
Lead change management for every new practice. Build the plan, bring teams along, train them, measure adoption and follow through until it sticks.
Run weekly delivery checkpoints, quarterly planning and capacity planning in Jellyfish.
Own Jira project and board structure, JPD and our tooling integrations.
Own the cross-functional launch plan for new devices and major features.
Coordinate with our offshore engineering teams across time zones.
Catch the misses. Track risks, issues and dependencies across programs, elevate early, and drive them to resolution.
What success looks like
In 30 days, you've mapped how work really moves today and agreed the operating model gaps with leadership.
By 90 days, a documented sprint playbook is live with at least two teams, and leadership gets a regular delivery and release health report.
By six months, teams follow a shared operating rhythm, NPI timelines are tracked against hardware gates, and adoption of new practices is measured.
What you bring
6+ years in technical program management or delivery management, ideally at a small or fast-moving product company. Wearables or connected devices strongly preferred.
Experience running programs that span hardware, firmware and software, where milestones have to line up.
Strong working knowledge of SDLC workflows in Jira and Git. You don't need to write code, but engineers trust your read on technical risk.
Deep experience running Scrum/Kanban or similar practices across multiple teams, and coaching teams through them.
A track record of leading change: you've rolled out a new process, measured whether people adopted it, and adjusted when they didn't.
Experience building delivery and program health metrics that leadership actually uses.
Experience working with distributed or offshore engineering teams.
Nice to have
Experience with hardware lifecycle gates (EVT, DVT, PVT) and contract manufacturer builds.
Experience administering Jira, JPD or Jellyfish.
What We Offer
Competitive salary and benefits including 100% employer paid supplemental medical policy
Remote working environment
An opportunity to make a significant impact in a fast-growing company
Generous PTO
Collaborative, creative, and supportive work environment
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