Senior Data Analyst
Greenstone Financial Services Canada
Role Overview
We are seeking a highly analytical and business-focused Senior Data Analyst to support data-driven decision-making across our Life Insurance operations. Reporting to the Head of Lead Management, this role will be responsible for delivering insights that optimize sales performance, improve customer retention, and support new market expansion initiatives through the transfer of operational knowledge and best practices. The successful candidate will leverage analytics, automation solutions to improve business outcomes, operational efficiency, and customer experience.
Key Responsibilities
1. Sales Optimization & Growth Support (30%)
- Analyze sales performance and identify opportunities to improve lead conversion, agent productivity, and overall sales effectiveness
- Develop and maintain dashboards, scorecards, and reporting for key sales metrics
- Support forecasting, capacity planning, and sales strategy initiatives
- Provide actionable insights to support the continued growth of the sales organization
- Identify opportunities to automate reporting and business process
2. Care & Support Analytics (Post-Sales & Retention) (50%)
- Analyze customer and policyholder behavior to identify drivers of retention, persistency, and customer satisfaction.
- Monitor and report on key post-sales metrics, including retention, service levels, and customer experience.
- Partner with Care & Support teams to identify operational improvement opportunities.
- Support the development and measurement of customer retention initiatives.
- Deliver insights that improve customer lifetime value and operational effectiveness.
3. New Market Expansion & Knowledge Transfer (20%)
- Support the organization's expansion into new markets by documenting and transferring key operational, sales, lead management, and customer service learnings from existing business operations.
- Partner with stakeholders to capture best practices, processes, reporting frameworks, and performance insights that can be leveraged in future markets.
- Develop and maintain knowledge repositories, documentation, and reporting standards to support successful market launches.
- Identify opportunities to replicate successful sales, lead management, and customer retention strategies across markets.
- Collaborate with cross-functional teams to ensure operational readiness and consistency during market expansion initiatives.
- Track and report on key readiness milestones and business learnings throughout implementation programs.
Qualifications
- Bachelor’s degree in data Analytics, Statistics, Mathematics, Computer Science, Business, Economics, or a related field.
- 3+ years of experience in Data Analytics, Business Intelligence, or a related role.
- Experience in Life Insurance, Financial Services, or a regulated industry is preferred.
Technical Skills
- Strong SQL skills, including Microsoft SQL Server (T-SQL).
- Experience using Python for data analysis, reporting, and automation.
- Proficiency with Power BI and/or Tableau.
- Experience with Databricks and modern analytics tools.
- Working knowledge of AI/Machine Learning concepts and predictive analytics.
- Experience building automated reporting, dashboards, and ETL processes.
- Advanced Microsoft Excel skills.
Core Competencies
- Strong analytical and problem-solving skills.
- Ability to translate complex data into actionable business insights.
- Excellent communication and stakeholder management skills.
- Strong attention to detail and commitment to data quality.
- Self-motivated with the ability to manage multiple priorities.
- Customer-focused mindset with strong business acumen.
Benefits
That's why you can expect to be rewarded for the hard work you put in through job satisfaction, career development and the fantastic range of benefits we offer:
What's in it for you?
- 4 weeks vacation per year
- 10 paid sick days per year
- Hybrid role – 3 days in office and 2 days work-from-home
- 100% employer paid health benefits from day 1 including $500 Healthcare Spending Account
- Parental leave top-up
- 5% RRSP matching after 3 months of service
- Learning and growth opportunities
- Free weekly lunches, epic social events, and more!
Apply Now!
If this role interests you, we would love to hear from you!
Vacancy posted 2 hours ago
Similar jobs that could be interesting for youBased on the Senior Data Analyst in Toronto, ON vacancy
$60k - $70k per year
...Position: Junior Settlements Data Analyst Department: Finance & Settlements Job Type & Duration: Full-Time, Permanent Salary Range: $60,000.00–$70,000.00 Location: Toronto, ON (On-Site) Note: This is an existing position within the organization, as disclosed...SuggestedPermanent employmentFull time$70 - $80 per hour
...Role: Senior Data Engineer Rate : $60-70/hr T4; $70-80/hr INC Length : 6 months (strong potential for extension) Location : Downtown Toronto (1-2 days onsite) Your New Company Join a high-performing, data-first technology team building a best-in-class Retail...SeniorFlexible hours$70 - $75 per hour
...Insight Global is hiring for a a Senior Business Systems Analyst (BSA) to support strategic initiatives within the IDT and Correspondent Banking space... ...etc - Proven functional solution design, problem solving, data mapping, translating business needs / problems into As-Is...Senior$105k - $115k per year
...the world. We hire exceptionally smart, analytical, and hard-working people who are lifelong learners. About The Role As a Senior Data Analyst, you are an experienced analytics professional who leads analytical initiatives and partners directly with stakeholders to...SeniorFull timeWork from homeFlexible hours- ...A career as a Senior Credit Analyst/Credit Analyst in the team of Risk Management, at China Construction Bank Toronto Branch is to act as a credit specialist. This job allows you to have a positive impact on our organization through your expertise in financial analysis, credit...SeniorWork at office
$100k - $120k per year
...new phase of modernization and growth, with a focus on stronger data visibility, better decision-making, practical AI adoption,... ...level. About the Role Big Viking Games is hiring a Senior Data Analyst to support our live games, including YoWorld and FishWorld....SeniorLong term contractFull timeCasual workWork at office3 days per week- ...valued for who they are and what they contribute. To learn more about CIBC please visit What youll be doing As the Senior Analyst Data and Reporting you will help report and manage regulatory programs for Canadian Banking identify reporting needs & lead the...SeniorFull time3 days per week1 day per week
- ...participation in Communities of Inclusion Want to make a difference in your career? Consider this opportunity. The Senior Data Integrity Analyst performs a key function in supporting data integrity of identity management services to the healthcare sector on behalf of...SeniorPermanent employmentFull timeContract workLocal areaDay shift
$110k - $140k per year
...AutoScout24group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond. As Senior Data Analyst you will join our Seller & Listing Analytics team. You will partner with Product, Engineering, Commercial, and Leadership teams...Senior$122k - $152k per year
...by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is hiring a Senior Financial Data Analyst to lead the Reporting sub-team within Finance Data & Insights. This sub-team is core to ensuring all key Run the Business...SeniorHourly payWork at officeFlexible hours3 days per week- ...Senior Business Analyst – Salesforce (Wealth Management) Location: Hybrid – 3 days/week onsite Duration: 12-month contract Role Overview... ...business and technology teams to gather requirements, support data migration activities, coordinate testing, and drive the...SeniorContract work3 days per week
- ...activities and the production of comprehensive risk reporting for senior management and committees. Conduct 2LoD independent reviews of... ...closely with Treasury, Finance, and other risk teams to ensure data integrity and effective risk governance. Requirements: Bachelor...SeniorPermanent employmentContract workInternship
$75k - $100k per year
...internal title will be Specialist, Digital, working primarily in a data analytics capacity across client engagements. As a... ..., and overall business strategy. You will work closely with senior analysts, data scientists, engineers, product managers, designers, and business...SeniorFull timeWork from homeFlexible hours$90k - $110k per year
...available. Over time, as M&A activity continues, you will take on integration work and due diligence support that goes well beyond a standard senior accountant scope. Accounting and Bookkeeping Post and review accounting entries across multiple corporate entities in NetSuite...SeniorRemplacementInternshipWork at officeFlexible hours3 days per week1 day per week- ...Description Must Have ~6+ years of Business domain experience as a Data Analyst, including experience with client-facing products. ~ Strong... ...people skills; ability to communicate and present clearly to senior management, executives, and project teams. ~ Experience...SeniorPermanent employmentFull timeLocal area
$65k - $80k per year
...practical, no-politics, get-it-done culture. How We Work Data should drive decisions, not sit in dashboards. This role works... ...the data means. About You You’re a detail-oriented Data Analyst who enjoys working with both data and people. You’re comfortable...Long term contractFull timeFlexible hours- ...shaping the future of utility management were leading it We currently have an opening for a proactive and detail-oriented Data & Solutions Analyst to join our team. As part of our Business Solutions Excellence team youll partner with leaders across operations...Full timeContract work
$80k - $120k per year
...experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our... ...and growth of Agoda. The Opportunity: As a Data Scientist/Senior Analyst, you will report directly to either the Senior Manager or Associate...SeniorLong term contractWork at officeWorldwideAfternoon shift- ...Remote Data Analyst Company: IT Niche Location: Remote Employment Type: Full-time/ Part-time Job Overview IT Niche is seeking a meticulous and highly analytical Remote Data Analyst to join our growing team. The ideal candidate will have a passion for...Full timePart timeRemote work
$65k - $115k per year
Data Analyst Position Description This role is hybrid and requires you to be at our downtown Toronto and/or Client office at a minimum 2 days per week subject to change at any time. We are seeking a highly analytical and collaborative Data & Business Insights Analyst...Work at office2 days per week- ...Platform Solutions vertical. Will be preparing quarterly pricing documents, costing analysis, pricing increase tracking, consolidating data from supply chain risk reviews and tracking part qualifications with the GDS team. The individual will need to be able to manage...Work at officeLocal areaRemote workWorldwideFlexible hoursShift work
- ...program specific requirements. ~Researches, collects and analyses data for reporting the effectiveness and efficiency of operations. ~... ...writing reports, briefings, presentations and policy papers for senior management and providing strategic advice and recommendations on...SeniorFull timeTemporary workInternshipWork at officeShift work
$72k - $138k per year
...through mentoring and on the job coaching -- We are seeking a highly analytical and client-focused Senior Consultant to join our team as a Data Scientist / Power Systems Analyst. This role is ideal for a professional who brings a strong combination of power systems expertise,...SeniorPermanent employmentFlexible hours- ...results to help balance both financial and business acumen. The Senior Analyst, Acquisition will be part of a dynamic team supporting Credit... ...and analytics for Rogers Bank. The incumbent will use a data driven approach to enhance and optimize our strategies across various...SeniorFull timeContract workWork at officeFlexible hoursShift work
$83.8k - $104.75k per year
...to manage the growth of the business. We are looking for an analyst to join the team that is responsible for working with cross-functional... .... You will influence existing and future strategy with your data analysis, insights, and storytelling to deliver strategic recommendations...Hourly payWork at officeFlexible hours3 days per week$90k - $112.5k per year
...People Analytics team at Lyft exists to build data trust — turning people data into clear,... ...looks like at Lyft. We're looking for a Data Analyst to join our People Analytics team, based in Toronto. You'll report to the Senior Manager, People Analytics and serve as the first...SeniorHourly payWork at officeFlexible hours3 days per week$60.52k - $91k per year
...Senior Financial Analyst Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market... ...role oversees the preparation, review and analysis of financial data related to customs duties and taxes, client billings, and...SeniorLong term contractFull timeFlexible hours$50k per year
...model, allowing greater collaboration between the project owner and contractor. Position Summary We are seeking a motivated Data Analyst (Co-op) to support the Quality Team in maintaining and enhancing project dashboards by integrating and analyzing data from GAASS and...Full timeContract workFor contractors- ...From root cause and business requirements analysis, aided by strong data and technical system analysis, to solutioning, development,... ...ability to establish relationships with internal customers, as well as senior management. A recognized degree in engineering, computer...SeniorPermanent employment
- ...Brookfield is one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital, infrastructure investment...Long term contractPermanent employmentWork at officeRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Data Analyst. Be the first to apply!
Related searches
- senior business data analyst Toronto, ON
- remote data analyst part time Toronto, ON
- data analyst part time Toronto, ON
- data governance analyst Toronto, ON
- health data analyst Toronto, ON
- information systems analyst Toronto, ON
- data analyst part time work from home Toronto, ON
- junior data analyst Toronto, ON
- data analyst excel Toronto, ON
- business data analyst Toronto, ON