Inside Sales Representative

INSIDE SALES REPRESENTATIVE Toronto, OHIOThis position is onsite five days a week
SummaryThis is an opportunity in the sales group to manage titanium supply for significant contracts. Communicate with customers, sub-contractors, account managers, Q.A., inventory/production planners, and mill operations. Strong interpersonal skills, computer proficiency, attention to detail, and strong math skills are required.
Essential Functions
Manage customer demand:
Convert customer supplied forecast into a usable Excel format (pivot tables, graphs).
Analyze data, identify and scrutinize significant variances
Rectify variance concerns with customer & applicable TIMET team members.
Convert forecasted demand into SAP scheduling contracts.
Review SAP inventory & replenishment scenarios to assure support of customer demand
Problem solve & expedite mill replenishment to address potential shortfalls
Act as primary liaison between customer & TIMET team members... i.E. Sales, Q.A. Inventory & Production Planning
Scrutinize & reconcile customers supplier scorecard
Coordination / order management for participating sub-contractors
Expedient processing of customer purchase orders / releases
Expedite critical customer orders & mill replenishment
Initiate customer offers for deviated material
Understanding of how the customer's quality requirements relate to TIMET's capabilities.
Face to face customer contact to ensure details of contract are fulfilled.
QualificationsAnalyzes complex or diverse information;
Collects and researchesdata;
Uses intuition and experience to complement data;
Designs work flows and procedures.
Adapts to changes in the work environment;
Manages competing demands;
Changes approach or method to best fit the situation;
Able to deal with frequent change, delays, or unexpected events
Knows his/her customers and can describe their expectations. Manages customer expectations. Meets all of the expectations of both internal and external customers. Gains customers' trust and respect. Actively seeks customers' feedback on quality of service he/she provides. Quickly solves customer problems.
Displays willingness to make decisions;
Exhibits sound and accurate judgment;
Supports and explains reasoning for decisions;
Includes appropriate people in decision-making process;
Makes timely decisions
Develops strategies to achieve organizational goals;
Understands organization's strengths & weaknesses;
Analyzes market and competition;
Identifies external threats and opportunities;
Adapts strategy to changing conditions
Education And ExperienceBachelors Degree in Supply Chain Management or a related field preferred. Having equivalent years of experience will be considered.
Prior experience in supply chain management, preferably in a metals manufacturing environment.
Experience with administration and/or management of contracts which incorporates forecasting and performance metric analysis.
Experience in managing projects that address schedule, resource planning, identification & problem resolution while maintaining a hands-on approach.
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