Senior Gis Service Design Specialist

Guide GIS infrastructure and service improvements for Ontario government programs, with ArcGIS, Azure, databases, and service design experience.This Service Designer supports discovery and solutioning across Geospatial Ontario’s LIO Editor replacement, warehouse access, and data modelling initiatives. The specialist researches trends, analyzes feedback and analytics, and develops recommendations grounded in user needs. Potential assignments include GDP modernization, Raster Analytics, flood hazard services, and Portal for ArcGIS Enterprise.Key Responsibilities:
Analyze integrated service requirements and user research findingsIdentify opportunities to re-engineer service strategies and practicesRecommend solutions for data access and maintenance needsReview post-implementation performance and facilitate continuous improvementDocument business processes, methods, practices, and toolsRequirements:
Five or more years of Service Designer experienceExperience supporting Esri geospatial solution designExperience with spatial and non-spatial data management technologiesExperience with Microsoft Azure infrastructureExperience communicating technical concepts to diverse audiencesApply service design methods, GIS platform knowledge, and technical communication to support Ontario’s geospatial modernization initiatives.
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