Lenscrafters Optical Store Manager
EssilorLuxottica Group
Lead LensCrafters through customer service excellence, team coaching, and KPI execution while delivering a personal approach to eye care.The Store Manager is a leader within LensCrafters and EssilorLuxottica. This role integrates the Brand Story, analyzes reporting, and implements action plans. Success includes strong operations, optical merchandise knowledge, sales skills, and partnership with the Doctor of Optometry.Key Responsibilities:
Ensure unsurpassed customer service from the LensCrafters teamTrain and coach team members through Company programsAnalyze reporting and improve store performance indicatorsPartner with the Doctor of Optometry on customer experienceGuide operational, inventory, visual, and safety executionRequirements:
High School graduate or equivalentFour or more years management or supervisory experienceKnowledge of current optical theory and merchandiseStrong influencing, negotiating, communication, and listening skillsAbility to manage time under aggressive deadlinesApply management, optical knowledge, team building, and sales skills to lead LensCrafters store performance and customer care.
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Ensure unsurpassed customer service from the LensCrafters teamTrain and coach team members through Company programsAnalyze reporting and improve store performance indicatorsPartner with the Doctor of Optometry on customer experienceGuide operational, inventory, visual, and safety executionRequirements:
High School graduate or equivalentFour or more years management or supervisory experienceKnowledge of current optical theory and merchandiseStrong influencing, negotiating, communication, and listening skillsAbility to manage time under aggressive deadlinesApply management, optical knowledge, team building, and sales skills to lead LensCrafters store performance and customer care.
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Vacancy posted 2 hours ago
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