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Client Relationship Manager - Group Benefits

iA Groupe financier

Elevate client connections at iA Financial Group as a Client Relationship Manager in Group Benefits & Retirement Solutions. Build strong relationships while enhancing satisfaction and loyalty to meet client expectations.
In this pivotal role, you will engage with key decision-makers and plan administrators, focusing on exceptional service and comprehensive client training. Strong interpersonal skills and extensive knowledge of group insurance are essential for identifying tailored solutions that align with client needs and company standards.
Key Responsibilities: - Establish and manage relationships with Québec and Ottawa clients - Deliver training on products and services effectively - Understand and address client expectations and inquiries - Collaborate with Financial Education for communication improvements - Communicate product updates and foster ongoing client engagement
Requirements: - University degree and 5+ years in group insurance - In-depth knowledge of group insurance processes and claims - Proven interpersonal skills with diverse clients - Self-motivated with strong problem-solving skills - Excellent communication and presentation abilities
Maximize client satisfaction through your relationship-building prowess and expertise in group insurance at iA Financial Group.#J-18808-Ljbffr
Vacancy posted 32 minutes ago
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