24/7 Contact Center Solutions Specialist
BCE Inc.
Bell Canada is seeking a Specialist Application to join our Network team in Canada. You will provide application and infrastructure support, maintenance and 24/7 on-call service monitoring for business customers, collaborating with CC architects, product owners, scrum masters and developers.
Based in Canada with a hybrid schedule, you will ensure service stability, proactive problem resolution, and strong customer satisfaction while leveraging Genesys and other contact center tools.
#J-18808-Ljbffr$110k - $120k per year
...Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities. From short-term loans to money... ...between C$ 110, 000 to C$ 120,000 The Job - Product Owner, Contact Center Pod The Product Owner, Contact Center Pod is responsible...SuggestedLong term contractTemporary workWork at officeImmediate startRemote work- ...Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid... ...contact centre environments, including 3–6+ years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager...SuggestedFull time
- ...Technical Lead – IVR & Contact Center Applications Location: Toronto, ON Work Mode: 4 days hybrid Skill Required: • Lead... ...Experience in contact flow design, call routing, self-service solutions, and speech recognition. • Knowledge of CTI integration,...SuggestedPermanent employment
- ...Bilingual QE Engineer – Contact Center Tools Key Skills: Amazon Connect, French Speaking & Test Automation Skill Required: • Expertise in QE with Contact Center platforms. • IVR/Routing Automation using Cyara, Hammer etc. • Automation testing across UI...SuggestedPermanent employment
- ...Position Summary The Technical Solutions Specialist is part of BusPlanner's Projects team and provides hands-on technical troubleshooting, configuration, and implementation support across the BusPlanner product suite. This position works directly with clients and internal...SuggestedFull timeSeasonal workRemote workFlexible hours
$81.5k - $108.6k per year
...seeking a highly motivated and customer-focused Senior Software Solutions Specialist to join our Global IT Services team, reporting to the Manager... ...processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at ****@*****.***...Long term contractFull timeFlexible hours$75.4k - $125.4k per year
...are looking for. You Are: As a Data Migration/ Modernization Specialist, you will stand up the data services and streaming components of... ...access registration. You know how to come up with strategies, solutions, and processes for managing enterprise-wide data throughout the...Full timeWork at officeLocal area- ...hands-on experience with Amazon Connect. • Strong expertise in Contact Flows, Routing Profiles, Queues, IVR, and Call Routing Design.... ...• Experience designing and supporting enterprise-scale contact center infrastructure. • Ability to troubleshoot routing issues, call...Permanent employment
$90k - $180k per year
...Description: We are seeking a talented individual to join our Data Solutions team, part of our people and investments business at Marsh.... ...have a need that requires accommodation, please let us know by contacting ****@*****.***. Marsh is committed to...Minimum wageLong term contractFull timeManual laborWork at officeLocal areaImmediate startRemote workFlexible hours3 days per week1 day per week$125k - $156k per year
...Ontario, Canada Hours: 37.5 Line of Business: Technology Solutions Pay Details: $125,000 - $156,000 CAD This role is eligible for... ...are looking for a Senior Java Developer / Solutions Design IT Specialist to join our Payments Engineering team and help build, maintain,...Full timeContract workWork from home$119.5k - $148.2k per year
...Work Location: Mississauga, Ontario, Canada Hours: 37.5 Line of Business: Technology Solutions Pay Details: $119500 - $148200 CAD This role is temporarily eligible for a pay premium above the posted salary range that is reassessed annually. You are encouraged to have an...Full timeWork from home$20.51 - $31.86 per hour
...match, employee assistance programs and time away – don't worry, we've got you covered. The Job at a Glance The Customer Solution Specialist (internally known as the Parts Expert) will assist with pricing, quote generation, parts identification, shipping, tracking,...Hourly payCasual workWork from home- ...About Metergy Solutions Inc. (“Metergy”) Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We’re a technology company that drives huge carbon emission reductions. This...Long term contractPermanent employmentWork at officeRemote work
$89.36k - $124.78k per year
...engineering, manufacturing, supply chain, and platform solutions, Celestica enables critical data center infrastructure for AI, cloud, and hybrid cloud and... ...applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes...Temporary workWork at officeRemote workWorldwideShift work- ...precision. Your Career The Solutions Consultant is the evolution... ...Services, Customer Success and Specialist teams to ensure overall... ...processes with multiple buying centers and multi-product solutions are... ...disability or special need, please contact us at . Palo Alto Networks...Full timeCasual workWork at office
$70k - $85k per year
...The Role EliseAI’s Product Solutions team are subject matter... ...Product Solutions team sits at the center of the business bridging the... ...Serve as the initial point of contact for client questions, issues,... ...years in a Technical Support Specialist or equivalent role ~...Work at officeLocal areaRelocation package- ...world-class networks, AI-powered solutions, and digital experiences that... ...is the Canadian leader in contact centre solutions. We are a... ...We are offering this exciting Specialist Application opportunity to a... ...team members such as contact center solution architects and specialist...Full timeWork at office3 days per week
$75k - $85k per year
...Canada is looking for an ambitious Sales Specialist to join our office in Toronto. In this... ...Sales team. Teltonika’s networking solutions business unit develops and manufactures... ...accurate CRM records for accounts, leads, contacts, and opportunities ~ Assist in preparing...Long term contractFull timeInternshipWork at officeWorldwide- ...Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and...Full time
$150k - $168k per year
...Reporting to the Director, Technical Delivery and Architecture, the Solution Architect is responsible for developing and delivering... ...however, only those selected for further consideration will be contacted. No recruiters or agencies, please. Company Overview: Aviso...Full timeInternship$95k - $145k per year
...experienced Business Analyst to support Guidewire-based insurance solutions, with a focus on PolicyCenter and related business processes. In... ...professionals. To learn more about accessibility at CGI, contact us via [email](#). Please note that this email is strictly for accessibility...Full timeWork at office3 days per week$86.5k - $105k per year
...development of clear, consistent narratives that align Investments Specialists and Strategists, with Sales. Ensure strategies are accurately... ..., only those candidates selected for an interview will be contacted. Please apply by November 16 2026. #LI-JS2 #LI-Hybrid...Long term contractTemporary workInternshipWork at officeFlexible hours3 days per week$110.6k - $166k per year
...sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone... ...enterprise segment. As a member of our strategic team of HCM solution specialists, you will present Workday solutions to our prospective...Full timeTemporary workWork at officeRemote workHome officeFlexible hours- ...Who We Are SWTCH is pioneering EV charging solutions for multifamily and commercial properties across North America. Since 2016, our... ...candidates and does not offer employment via text. If you are contacted for any personal information via text and/or without having met...Full timeLocal area
$100k - $200k per year
...developing cross-functional strategies and solutions. Our team brings technical expertise,... ...A track record of success in using Human Centered Design techniques to explore the customers... ...need an alternative method to apply, please contact [email protected] for assistance. Export...Full timeWork at officeImmediate startRemote workFlexible hours$115k - $165k per year
...Description: We are looking for a client facing Solution Architect with a strong pre sales mindset... ...experience. Work with internal specialists, vendors, and partners to develop solutions... ...learn more about accessibility at CGI, contact us via [email](#). Please note that this...Full time- ...and the AI-native curiosity to create a solution using the latest tools. Our culture is built... ...Leader to build, scale, and own our Data Center Infrastructure Management program. This... ...accommodation to apply for a job, please contact us via e-mail at ****@*****.*** or via...Full timeFor contractorsLocal areaWorldwide
- ...-native curiosity to create a solution using the latest tools. Our culture... ...to build and run our Data Center Infrastructure Management... ...involving geographic dispersed Data Centers across various time zones. ~... ...to apply for a job, please contact us via e-mail at ****@*****.***...Full timeFor contractorsInternshipLocal areaRemote work
$90k - $125k per year
...smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Suppervision Control Center (SCC) Integration Engineer in Toronto, ON we’re looking for? Your future role Take on a new challenge and apply your technical...Long term contractFull timeWork at officeWorldwideFlexible hoursWeekend work- ...outcome. Why This Role Matters As a Technology & Architecture Solution Consultant, you will join a team at the heart of how Tecsys... ...teams to keep answers accurate and timely. Act as a point of contact for customer security and trust-related inquiries, explaining...Remote work
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