Business Development Manager
Celltrion Healthcare Canada Limited
Celltrion Healthcare provides biosimilars and innovative biopharmaceutical medications to enhance patient access to advanced therapies worldwide.We supply biologics to approximately 110 countries and collaborate with more than 30 global partners. Leveraging experience and expertise across advanced pharmaceutical markets, Celltrion Healthcare continues to expand its global distribution networks and provide biosimilars at affordable prices.POSITION SUMMARY
The Business Development Manager (BDM) will be responsible for driving incremental sales and market share growth through direct selling efforts in Quebec for our Hospital Channels;
including but not limited to large regional Hospital Networks, Group Purchasing Organizations and provincial health authorities. By creating strategic dialogue with decision makers and influencers, you will work to make Celltrion a preferred partner in fulfilling your customers’ healthcare needs.The BDM develops and executes strategic and tactical account plans that are aligned with Celltrion’s portfolio in order to achieve assigned performance targets, and participate in regular business reviews to ensure optimal implementation and execution of contracts/agreements.The BDM will need to show a successful commercial track record of managing RFPs and contract cycles, projects in healthcare sales, and influencing without authority.KEY ROLES AND RESPONSIBILITIES
Achieve KPIs, sales targets and quotas for the assigned products through continuously monitoring account performance and redirecting efforts when goals are not being metCoordinate with the KAM team to create synergies and developing strong relationships with HCPs in hospital settingsIdentify opportunities to leverage our portfolio within targeted accounts to gain higher-level access to decision makers, and negotiate with both large regional accounts and smaller regional centresExcel at builing customer loyalty and fostering relationships with senior stakeholders (Directors and above) across key functional areas within customer organizationsIdentify strategic business opportunities within the account base and establish effective relationships with key customer representatives and employees, both externally and internallyCreate strategic dialogue with high-level decision makers and influencers within targeted accounts to position Celltrion as a complete solutions providerBuild a network within the supply chain industry to open doors with key decision-makers and balance both customer and company interests when making decisionsLead by example and respond quickly and effectively to customer issues, while continuously seeking for ways to strengthen competitive advantageLeverage strong account management expertise and deep account understanding to enable higher-level strategic conversationsTranslate business strategies into clear objectives and tactics, developing plans through successful executionCollaborate with cross-functional teams, including Sales, Marketing, Market Access and MedicalDevelop realistic plans that consider institutional constraints related to biosimilars - prepare, manage, and follow up on sales forecasts and budgetsAnticipate problems and develop contingency plans, establishing and implementing effective and efficient procedures for communication across cross-functional teamsWork closely with internal personnel to develop contract proposals and contracts, implement the contracts, and develop timely responses to all bid opportunitiesActs as a liaison between key customer contacts and other functions in the organization including Marketing, Customer Service, Logistics, and Commercial groups in order to develop appropriate product and project supportInfluence and shape the decisions of upper management;
provide compelling rationale for ideas, and work toward win/win solutionsCandidates must have the ability and willingness to travel, including overnight, up to 50% of the timeWORK EXPERIENCE
Minimum 5 years of account management experience calling on GPOs, Hospital Pharmacists, and deep knowledge of hospital drug procurement processesSuccessful commercial track record of influencing others, processes and projects in Health Care salesTrack record of consistent, strong sales performance in specialty careExperience in biologics/biosimilarsStrong understanding of how patient support programs function, with experience in working collaboratively with different aspects of patient support programsPROFESSIONAL COMPETENCIES AND SKILLS
Ability to build and nurture business partnerships that provide mutual value to all stakeholders involvedHigh learning agility to adapt and transform within a dynamic, fast-paced environmentAbility to lead and collaborate with cross-functional teams in complex and lengthy sales processesStrong knowledge of the Supply Chain and Distribution functions in the Canadian healthcare marketStrong strategic planning and project management skillsExcellent written and verbal communication skills with the ability to listen, articulate and advocateStrong business acumen, analytical thinking, and the use of data to make decisions and has ability to make tough, pragmatic decisions when necessaryAbility to work in a matrix environmentKnowledge of Oncology preferredKnowledge of current and new industry trends, technologies, competitors and place in the marketPro‑active;
high‑performance and results orientationAbility to attend national tradeshows, sales meetings and conferences as neededAbility to occasionally travel on weekends and attend meetingsAbility to consistently work, manage and lead with ethical integrityEDUCATION
Undergraduate degree in business or science is required
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The Business Development Manager (BDM) will be responsible for driving incremental sales and market share growth through direct selling efforts in Quebec for our Hospital Channels;
including but not limited to large regional Hospital Networks, Group Purchasing Organizations and provincial health authorities. By creating strategic dialogue with decision makers and influencers, you will work to make Celltrion a preferred partner in fulfilling your customers’ healthcare needs.The BDM develops and executes strategic and tactical account plans that are aligned with Celltrion’s portfolio in order to achieve assigned performance targets, and participate in regular business reviews to ensure optimal implementation and execution of contracts/agreements.The BDM will need to show a successful commercial track record of managing RFPs and contract cycles, projects in healthcare sales, and influencing without authority.KEY ROLES AND RESPONSIBILITIES
Achieve KPIs, sales targets and quotas for the assigned products through continuously monitoring account performance and redirecting efforts when goals are not being metCoordinate with the KAM team to create synergies and developing strong relationships with HCPs in hospital settingsIdentify opportunities to leverage our portfolio within targeted accounts to gain higher-level access to decision makers, and negotiate with both large regional accounts and smaller regional centresExcel at builing customer loyalty and fostering relationships with senior stakeholders (Directors and above) across key functional areas within customer organizationsIdentify strategic business opportunities within the account base and establish effective relationships with key customer representatives and employees, both externally and internallyCreate strategic dialogue with high-level decision makers and influencers within targeted accounts to position Celltrion as a complete solutions providerBuild a network within the supply chain industry to open doors with key decision-makers and balance both customer and company interests when making decisionsLead by example and respond quickly and effectively to customer issues, while continuously seeking for ways to strengthen competitive advantageLeverage strong account management expertise and deep account understanding to enable higher-level strategic conversationsTranslate business strategies into clear objectives and tactics, developing plans through successful executionCollaborate with cross-functional teams, including Sales, Marketing, Market Access and MedicalDevelop realistic plans that consider institutional constraints related to biosimilars - prepare, manage, and follow up on sales forecasts and budgetsAnticipate problems and develop contingency plans, establishing and implementing effective and efficient procedures for communication across cross-functional teamsWork closely with internal personnel to develop contract proposals and contracts, implement the contracts, and develop timely responses to all bid opportunitiesActs as a liaison between key customer contacts and other functions in the organization including Marketing, Customer Service, Logistics, and Commercial groups in order to develop appropriate product and project supportInfluence and shape the decisions of upper management;
provide compelling rationale for ideas, and work toward win/win solutionsCandidates must have the ability and willingness to travel, including overnight, up to 50% of the timeWORK EXPERIENCE
Minimum 5 years of account management experience calling on GPOs, Hospital Pharmacists, and deep knowledge of hospital drug procurement processesSuccessful commercial track record of influencing others, processes and projects in Health Care salesTrack record of consistent, strong sales performance in specialty careExperience in biologics/biosimilarsStrong understanding of how patient support programs function, with experience in working collaboratively with different aspects of patient support programsPROFESSIONAL COMPETENCIES AND SKILLS
Ability to build and nurture business partnerships that provide mutual value to all stakeholders involvedHigh learning agility to adapt and transform within a dynamic, fast-paced environmentAbility to lead and collaborate with cross-functional teams in complex and lengthy sales processesStrong knowledge of the Supply Chain and Distribution functions in the Canadian healthcare marketStrong strategic planning and project management skillsExcellent written and verbal communication skills with the ability to listen, articulate and advocateStrong business acumen, analytical thinking, and the use of data to make decisions and has ability to make tough, pragmatic decisions when necessaryAbility to work in a matrix environmentKnowledge of Oncology preferredKnowledge of current and new industry trends, technologies, competitors and place in the marketPro‑active;
high‑performance and results orientationAbility to attend national tradeshows, sales meetings and conferences as neededAbility to occasionally travel on weekends and attend meetingsAbility to consistently work, manage and lead with ethical integrityEDUCATION
Undergraduate degree in business or science is required
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