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Communications Insights And Ai Manager

Equinix

Lead communications measurement and AI adoption at Equinix, using analytics and generative AI to strengthen Global Communications. This role supports teams across functions and regions.As Manager of Insights and AI, you will define meaningful KPIs, improve data collection, and translate findings into recommendations. You will manage a measurement agency, develop AI use cases, coordinate training, and support operational improvements. The role reports to the Chief of Staff and serves as a central contact for communications data and insights.Key Responsibilities:
Lead consistent measurement across Global CommunicationsEstablish KPIs, data sources, and repeatable collection processesManage agency scope, timelines, dashboards, and reportingTranslate results into narratives, trends, and recommended actionsCoordinate AI training, resources, adoption tracking, and responsible useRequirements:
Seven or more years in communications or related disciplinesExperience measuring performance and translating data into recommendationsUnderstanding of earned media, digital, social, and employee communicationsPractical generative AI experience in communications workflowsStrong analytical, writing, presentation, project management, and collaboration skillsApply communications analytics, generative AI, and clear storytelling to advance Equinix’s global communications effectiveness.
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Vacancy posted 1 hour ago
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