Technical Service Representative
$55k per yearFull-time
Jacuzzi Group
Jacuzzi Group is a leading manufacturer of hot tubs, swim spas, baths, showers, saunas, and pool equipment. With their headquarters in California and operations all over the world, Jacuzzi Group has been providing innovative wellness solutions for over 65 years.
Reporting to the Customer Service Manager, the ideal candidate will interact with our customers to provide product technical and process information in response to inquiries, concerns, and requests for technical support on spa products and services. The incumbent will provide a high level of customer service for our English and French speaking dealer and service center base, primarily through handling phone calls and emails and on-site service as required.
The Technical Support Specialist will work closely with Operations, Field Representatives, Quality and Customer Service implementing solutions that enhance the customer experience.
WHAT YOU'LL DO
- Provide expertise to our dealers and customers to resolve technical, functional, and operational issues for spa and swim spa product
- Answer and respond professionally to technical dealer calls and emails with a customer first aptitude
- Provide verbal instruction and French translation as needed for repairing spas and installing accessories
- Perform service calls to the customer site as required
- Troubleshoot warranty related issues, providing customers with an explanation of warranty terms for
- various products
- Write technical memos and product bulletins to keep dealers current on product updates
- Work with the QA department on continuous improvement of our products
- Provide the organization with analysis regarding problems reported from the field
Compensation is $55,000+
Requirements
- Fully fluent in French and English
- A minimum of 5 years’ experience with customer interaction in a manufacturing/industrial environment
- Strong technical aptitude and hands on capability in the field. Knowledge of spa products is an asset
- Working knowledge of mechanic components and electrical troubleshooting
- Demonstrated verbal and written communication skills.
- Excellent problem-solver, able to manage and resolve conflict
- Ability to work independently and effectively with co-workers and customers
- Knowledge of MS Office Suite, ERP systems
- Occasional travel, valid passport and driver’s license required
- Occasional overtime and weekend work may be required
- Understanding of electro-mechanical concepts is required
Benefits
- Remote work
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Technical Service Representative in Mississauga, ON vacancy
- ...technologies with value-added products and services that respond to customer needs... ...information, to ensure well co-ordinated technical presentations.). To continually provide... ...arrange floor space and displays and to represent company products in a professional manner...SuggestedFull timeLocal areaRemote workRelocation
- ...Key Responsibilities Provide expert technical support to customers, sales teams, and manufacturing... ...to the product development team. Represent the organization at polymer industry... ...seeking an experienced Senior Technical Services Representative to join their team and serve...SuggestedFull timeRelocation package
- ...We are seeking a confident, ambitious, and client-focused Client Services & Sales Consultant to join our team in Mississauga, Canada . The primary focus of this role is to manage Canadian client inquiries , assist with company formation and compliance in Canada, and promote...Suggested
$21 - $22 per hour
...Title: Customer Service Representative Location: Brampton, ON Pay Rate: $21.00 - $22.00 /hr. Shift: 8:00am-4:30pm Shifts available: Monday to Friday Our client, a fast-growing, high-quality specialty coatings manufacturer located in North Brampton, is looking...SuggestedWork at officeLocal areaMonday to fridayShift work$54k per year
...Description Bilingual Customer Service Representative Full-Time Permanent Locations: Mississauga, ON Salary: Up to $54,000 Company: One of Canada’s leading non-prime consumer lenders and among the country’s fastest-growing financial services organizations...SuggestedPermanent employmentFull timeWork at office- ...company, supporting our vision, shaping our culture and establishing our future direction. Job Description The Client Service Representative – Email Channel is responsible for delivering timely, accurate, and professional support by managing customer inquiries...Permanent employmentFull timeInternshipWork at officeFlexible hours
$24 - $26 per hour
...eye care industry. A leading eye care company, is seeking a highly motivated and customer-oriented Bilingual French Customer Service Representative to join their team in Mississauga, ON. This is a 6 to 12 month contract position with the potential to transition to permanent...Hourly payPermanent employmentContract workMonday to friday- ...in everything we do. Our people are what drive the business forward. We are currently looking for a Bilingual Senior Customer Service Representative to join our team in our Mississauga ON (Hybrid). This Role will be responsible for responding to escalated customer and...Full time
$40k - $60k per year
...The 3PL Customer Service Representative will be providing exemplary service to ABC clients in order to meet or surpass customer expectations. The CSR will be responsible for creating a world-class experience by interacting with the customers and responding to orders, inquiries...Permanent employmentFull timeContract workWork at officeWorldwideITN Logistics
Mississauga, ONa month ago$20.1 - $25 per hour
...from you! Join us, and together, let's create a future of financial empowerment. A day in the life of a Bilingual Customer Service Representative: Efficiently manage and resolve customer complaints received via inbound phone calls or emails, ensuring a timely response...Full timeWork at office- ...Staffmax is working with our client to hire a dedicated Customer Service Representative for a 6-month contract. This role involves handling customer interactions with professionalism and care while supporting the company’s reputation for exceptional service. Contract length...Contract workTemporary work
$45k - $90k per year
...Requisition Number : 224018 Job Description Cintas is seeking a Service Sales Representative - First Aid and Safety to sell and service customers in a manner which exceeds their expectations. Responsibilities include developing and maintaining relationships with customers...Full timeLocal areaShift workDay shift$55k - $60k per year
...a highly motivated and detail-oriented professional with a passion for providing exceptional customer service? We are seeking a Bilingual Customer Service Representative to join a dynamic team in Mississauga, within the industrial industry. This is a fantastic opportunity...Permanent employmentFull timeTrial periodMonday to friday- ...experiences that create lasting memories for the youth and families in our communities! We are seeking a driven Sales & Customer Service Representative to join our sales team. This is a full-time , in-office role focused on building relationships, creating opportunities,...Full timeWork at office
$76.34k - $179.09k per year
...more sustainable, more inclusive world. Job Description The Technical Lead is responsible for the application or domain architecture... ...management and mitigation of technical risks, ensuring that the solution services can be delivered by the chosen technology components. Key...Permanent employmentFull timeLocal area$24 - $28 per hour
Are you a polished bilingual (French/English) customer service professional looking for contract work that will help you move a step further... ...are looking for a Bilingual (French/English) Customer Service Representative for a leading healthcare supply company located near 401 in...Permanent employmentContract workImmediate startMonday to fridayShift work$75k per year
...known for a highly structured and successful sales methodology. They are expanding their Ontario presence by adding a Junior Technical Sales Representative to a growing product division. This is a "hunter" role designed for an ambitious professional who thrives in a competitive...$130k - $180k per year
...through positive change. With more than 65 years of business and technical expertise in mining , energy , and infrastructure , our 10... ...includes aviation, highways and bridges, planning and advisory services, ports, rail and transit, tunnels, and water. Want to be part of...Long term contractLocal areaFlexible hours$60k per year
...Technical Recruiter Aversan Inc. ( is a trusted multi-service engineering and electronics manufacturing company. Aversan delivers leading-edge and reliable safety-critical electronics and software systems to the aerospace, defence, and space industries. We are currently...Work at officeRemote work- ...nuclear engineering groups. We have been providing a wide range of services to the nuclear industry in Canada and around the world since for... ...nuclear technology. Candu Energy Inc. is looking to hire a Technical Engineering Manager - Licensing for a full-time regular position...Full timeInternshipWork at officeFlexible hours
AtkinsRéalis
Mississauga, ON17 days ago - ...Mandate: Reporting to the Customs Manager, the Customs Technical Analyst will provide customs technical support by maintaining client databases and reducing exposure to non-compliance for both Delmar and our clients, and to reduce transactional errors. The analyst must...Work from home
- ...technology that takes the limits off living. As an Sales Representative, you will be a technical consultant in the product portfolio accountable for the... ...of S+N technologies to patients through outstanding services to our customers. This posting is part of a pipelining...Flexible hoursNight shift
$81.6k - $122k per year
...We are looking for a talented Technical Trainer Instructor-Senior to join our team specializing in training for our corporate unit in Mississauga... ...technical training to distributor, dealer, and customer service personnel to enable technician efficiency, repair quality and customer...Work at officeImmediate startRelocation packageShift work- ...nuclear engineering groups. We have been providing a wide range of services to the nuclear industry in Canada and around the world for more... ...of civil and structural engineering professionals (Engineers, Technical Specialist, Designers and/or Technologists/Technicians). Experience...RemplacementFull timeContract workInternshipFlexible hours
AtkinsRéalis
Mississauga, ON14 days ago - ...Position Overview TRP has a current vacancy for a Mechanical Technical Lead who will provide technical leadership for mechanical systems... ..., and systems engineering teams to coordinate building services and tunnel mechanical systems throughout the project lifecycle....
- Technical Lead - AIPermanent employment
- ...Job Responsibility: Field Application Engineer (Technical Sales) Full-time/Part-time Full-time FLSA Exempt Alternate Locations... ...customer specifications Sell a wide variety of products and services to meet your customer's needs Collaborate with other Bastian...Full timePart timeFlexible hours
- ...seeking a motivated Business Development Representative to help drive dealer engagement and... ...benchmarks and delivering exceptional customer service. YOUR ROLE AT SIXT You proactively... ...BDC or sales roles is a plus. Technical Proficiency Proficiency with CRM systems...Long term contractWorldwideFlexible hours
- ...Job Title: Outside Sales Representative (Part-time, Remote, Commission only) Job Summary:... ...customer base by providing top-quality service to our customers. Our client's products... ...throughout the oil & gas, construction, technical trades, and other sectors to our clients...Long term contractFull timeTemporary workPart timeRemote work
- ...nuclear engineering groups. We have been providing a wide range of services to the nuclear industry in Canada and around the world since for... .... Plan and execute work to meet quality, cost, schedule, and technical requirements. Coordinate and oversee civil and structural...Full timeInternshipFlexible hours
AtkinsRéalis
Mississauga, ONa month ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Service Representative. Be the first to apply!
Related searches
- conseiller expérience client Mississauga, ON
- customer service security officer Mississauga, ON
- customer service representative no experience Mississauga, ON
- conseiller clientele Mississauga, ON
- customer service advisor Mississauga, ON
- customer service representative night shift Mississauga, ON
- customer service representative full time Mississauga, ON
- customer support specialist Mississauga, ON
- customer service officer Mississauga, ON
- bank customer service representative Mississauga, ON