Technical Service Representative
$55k per yearFull-time
Jacuzzi Group
Jacuzzi Group is a leading manufacturer of hot tubs, swim spas, baths, showers, saunas, and pool equipment. With their headquarters in California and operations all over the world, Jacuzzi Group has been providing innovative wellness solutions for over 65 years.
Reporting to the Customer Service Manager, the ideal candidate will interact with our customers to provide product technical and process information in response to inquiries, concerns, and requests for technical support on spa products and services. The incumbent will provide a high level of customer service for our English and French speaking dealer and service center base, primarily through handling phone calls and emails and on-site service as required.
The Technical Support Specialist will work closely with Operations, Field Representatives, Quality and Customer Service implementing solutions that enhance the customer experience.
WHAT YOU'LL DO
- Provide expertise to our dealers and customers to resolve technical, functional, and operational issues for spa and swim spa product
- Answer and respond professionally to technical dealer calls and emails with a customer first aptitude
- Provide verbal instruction and French translation as needed for repairing spas and installing accessories
- Perform service calls to the customer site as required
- Troubleshoot warranty related issues, providing customers with an explanation of warranty terms for
- various products
- Write technical memos and product bulletins to keep dealers current on product updates
- Work with the QA department on continuous improvement of our products
- Provide the organization with analysis regarding problems reported from the field
Compensation is $55,000+
Requirements
- Fully fluent in French and English
- A minimum of 5 years’ experience with customer interaction in a manufacturing/industrial environment
- Strong technical aptitude and hands on capability in the field. Knowledge of spa products is an asset
- Working knowledge of mechanic components and electrical troubleshooting
- Demonstrated verbal and written communication skills.
- Excellent problem-solver, able to manage and resolve conflict
- Ability to work independently and effectively with co-workers and customers
- Knowledge of MS Office Suite, ERP systems
- Occasional travel, valid passport and driver’s license required
- Occasional overtime and weekend work may be required
- Understanding of electro-mechanical concepts is required
Benefits
- Remote work
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Technical Service Representative in Mississauga, ON vacancy
$57k - $62k per year
...filtration, pump, spray, and valve products. THE ROLE The Technical Support Representative, reporting to the Manager, Enterprise Business Systems, is... ...about the latest technologies and systems. Customer service orientation with a professional demeanor. Demonstrates...SuggestedFull timeInternshipWork at office$60k - $95k per year
...filtration, pump, spray, and valve products. THE ROLE The Technical Sales Representative-Outside Sales is responsible for providing field technical... ...business relations with new and existing customers Service existing customers as well as new territory growth Visit...SuggestedFull timeInternshipWork at officeLong distanceNight shift$80k - $100k per year
...Ontario. As a result of our growth, we have a need for a Technical Outside Sales Representative in the London, Ontario area. The Technical Outside... ...portfolio of Rudi Kovacko & Associates products and services. Through proactive relationship building, strategic account...SuggestedLong term contractFull timeContract work- ...Key Responsibilities Provide expert technical support to customers, sales teams, and manufacturing... ...to the product development team. Represent the organization at polymer industry... ...seeking an experienced Senior Technical Services Representative to join their team and serve...SuggestedRelocation package
- ...sea, and air. Your Part in It: Working out of our growing Mississauga branch, we are looking for our next Customer Service Representative. You will be responsible for making sure the movement of freight across North America, or even across the globe, is coordinated...SuggestedLong term contractPermanent employmentFull timeApprenticeshipMonday to fridayFlexible hours
$50k - $55k per year
...by utilizing their unique collection of knowledge, skills and experience in new ways in the following capacity: Customer Service Representative Mississauga , ON Fulltime, Permanent What you will be doing: Act as first point of contact for...Permanent employmentFull timeWorldwide- ...Job Description WHAT'S THE JOB? The Operational Support Representatives (OSR's) provide passenger flow, queue management and control into... ...queues while providing an exemplary level of passenger service. OSR’s are often the “first point of contact” with passengers...Full timeRelocationLong distanceShift workWeekend work
- We are seeking a confident, ambitious, and client -focused Client Services & Sales Consultant \ to join our team in Mississauga, Canada \ . The primary focus of this role is to manage Canadian client inquiries \ , assist with company formation and compliance in Canada, and...Full time
- ...Benefits: Company events On-site parking Schedule: Monday to Friday Weekend availability Experience: ~ Customer Service: 1 year (preferred) License/Certification: ~ Vulnerable Sector Background Check (If Applicable) We will carefully...Part timeSummer workMonday to friday
$800 - $1000 per week
...Job Description Job Description Customer Service & Promotions Representative FLARE – Mississauga, ON $800–$1,000+ Weekly | Full-Time | Monday–Friday | Entry Level GREAT WITH PEOPLE? WE WANT TO MEET YOU! Looking for something more exciting than sitting behind...Long term contractFull timeWork at officeMonday to friday10184420 Canada Inc.
Mississauga, ON9 days ago$45k - $48k per year
...At Flynn, it's not just a job, it's a career The Customer Service Representative will act as a liaison, between our Strategic Clients and our Service Departments providing service information, answer questions, and resolve any emerging problems that our customer accounts...Full timeContract workFor contractorsWeekend work- ...Job Responsibility: FIELD SERVICE TECHNOLOGIST REPRESENTATIVES BCL X-RAY CANADA INC. - MISSISSAUGA, ON : BCL X-Ray Canada is the country's largest and most technically advanced independent multi-service company, dedicated to Diagnostic Imaging - we are seeking Junior...Full time
$800 - $1200 per week
...Job Description Job Description Representative - In-Person Direct Marketing Full-Time - Entry-Level Opportunities to advance into... ...communication skills Experience in sales, fundraising, marketing or customer service. Ability to work independently or with a team....Long term contractFull timeImmediate startMonday to fridayThe FLARE
Mississauga, ON9 days ago$19 - $20 per hour
...relief, and a real second chance. Our vision? A path to a better tomorrow — starting today. A day in the life of a Financial Service Representative : Build strong relationship by welcoming and engaging customers in person, over the phone, and by email. Demonstrate...Full timeStart today$45k - $50k per year
...providing the utmost in guest satisfaction for all customers who enter their doors. Precision Honda is looking for a BDC Service Representative to join their dynamic team! About Us Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred...Permanent employmentFull timeFlexible hours- ...Together we help our customers and their patients to fulfill the dream of having a baby. Vitrolife Group is seeking an experienced Technical Service Engineer based in Ontario, Canada, to join our team. In this role, you will maintain, troubleshoot, repair, and install advanced...Long term contractFull timeRemote workWorldwideNight shiftWeekend work
$18 - $20.5 per hour
...At Money Mart, we're more than just a financial services provider – we're the catalyst for financial empowerment! Our mission is to be North America's leading non-prime lender, serving a diverse range of customers and delivering unparalleled financial momentum. Our vision...Hourly payFull timePart time- ...Description We are looking for a Customer Service Representative - Full Time who is passionate about food and enjoys working in a fast paced, team environment! Do you have outstanding customer service skills? Are you passionate about the food industry? If so,...Full timeFlexible hoursWeekend workAfternoon shift
$61.1k - $71.81k per year
...Overview Human Services Representative Human Services Income and Social Supports CUPE LOCAL 966 Status: Regular Full Time Salary Range: $61104 - $71810 per annum ($33.57/hr - $39.46/hr) Work Mode: Onsite Location: 7120 Hurontario St. Mississauga ON...Hourly payLong term contractPermanent employmentFull timeLocal areaFlexible hours$1200 per week
...Job Description Job Description Entry-Level Sales Representative We are seeking a motivated and enthusiastic Entry Level Sales Representative... ...customers to understand their needs and recommend products/services • Build and maintain strong customer relationships • Meet...The RPM Groups
Mississauga, ON7 days ago$119.1k - $153k per year
...designs and manufactures advanced power trains, provides financial services and information technology, and distributes truck parts related... ..., a PACCAR Company, has an immediate opening for a Powertrain Technical Service Manager, to support products in the field. This position...Long term contractTemporary workImmediate startRemote work$800 - $1200 per week
...Job Description Job Description Entry-Level Representative Mississauga, ON Long-term In-person Full-Time FLARE is one of Canada’s fastest-growing fundraising organizations. We represent world-renowned charities and hospitals, including Trillium...Weekly payLong term contractFull timeMonday to fridayThe FLARE
Mississauga, ON9 days ago$17.6 per hour
...individuals to join our team as Gas Station Event Field Sales Representatives. In this role, you'll have the exciting opportunity to engage... ...client's products during events. Provide exceptional customer service to ensure a positive experience for attendees. Utilize...Shift workKognitive Sales Solutions
Mississauga, ON13 days ago$26.41 per hour
...outstanding relationships and a creative streak? The Client Care Representative is responsible for being on the front lines and directly... ...difference. The candidate needs to offer a superior quality of service while using the tools available to him/her in a continuously changing...Contract workWork at officeFlexible hours1 day per week- ...Description Mandate: Reporting to the Director of CRM, North America, the Customer Service Representative - Ocean + Air Import plays an important role in supporting customer relationships and connecting our commercial and operational teams. This position is responsible...Full time
$25 per hour
...Bilingual Customer Service Representative (English/Spanish) Join a dynamic insurance team supporting retirement services in a fast-paced environment where every customer interaction matters. We are hiring 15 professionals for this opportunity, offering a hybrid work model...Hourly payPermanent employmentFull timeContract workWork at officeShift work3 days per week- ...qualifying activities and expenditures, prepare technical reports and tax schedules, and... ...Provide clients with timely and responsive services Assume responsibility of compiling descriptions... ...and complete tax forms for the claim. Represent clients in SR & ED reviews by the...Long term contractFull timeContract workPart time
- ...Job Description Job Description This is not your typical customer service role. This is for someone who wants to build real skills, make real money, and grow fast. If you are early in your career and ready to step into something bigger, this is where you start. What...Full time
Sales Rise Agency
Mississauga, ON4 days ago $20 - $25 per hour
...Job Description Job Description Job Title: Technical Customer Service & Logistics Coordinator Location: Mississauga, ON, CA Company: Enerplace Inc. Position Type: Full-Time Compensation: $20- $25 per hour DOE (Competitive, based on experience) Benefits...Hourly payLong term contractFull timeFor contractorsWork at officeenerplace inc
Mississauga, ON3 days ago$40.63k - $50.79k per year
...distinguished for the following: Positive, un-big bank like service experience delivered through Member-facing staff in branch, on... ...make an impact, no matter what role you play. Member Service Representative DUCA is currently looking for a full-time Member Service Representative...Full timeWork at officeLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Service Representative. Be the first to apply!
Related searches
- client advisor Mississauga, ON
- customer service associate Mississauga, ON
- conseiller clientèle Mississauga, ON
- représentant service clientèle Mississauga, ON
- customer service advisor Mississauga, ON
- customer service representative full time Mississauga, ON
- représentant de service Mississauga, ON
- customer service representative night shift Mississauga, ON
- client service specialist Mississauga, ON
- bank customer service representative Mississauga, ON