Graphics Technician (Street Operations)

Main Purpose and Function

The Graphics Technician is responsible for developing and revising various route maps for the Streets Operation Branch and the Traffic and Electrical Operations & Design Branch. The position uses Geographic Information Systems (GIS) and data visualization best practices to communicate information to a wide stakeholder group; creates on-street asset maps for ongoing maintenance purposes; and validates the mapping and asset cataloging services.

• Illustrates current service patterns and gaps on city maps and generates multimedia visualizations
• Creates, updates and optimizes route maps
• ‎Provides timely route maps to support service trials and regular operations
• Identifies possible mapping related synergies between EQP vehicle types and routes
• Conducts data, functionality testing and validation of GIS data, and develops data integrity and quality control procedures
• Supports the branch with general mapping needs, as required
• Creates system and user documentation and assists with and delivering training in GIS and other applications
• Monitors emerging trends in GIS software and tools that support route mapping
• Other duties/responsibilities as assigned

Specific Duties and Responsibilities

• Supports the Street Operations Branch with ongoing vehicle route creation, optimization and updates using Route-Smart, ARC GIS and Adobe Illustrator. 
• Develops and maintains route (beat) maps, service zones, generating vehicle routes to respond to ongoing operational changes, and ground truth information with subject matter experts.
• Uses best practices and tools for spatial and non-spatial analytics to support data-driven decision-making to improve operational efficiency
• Generates vehicle routes and related data (road networks, assets, service requests,) using geospatial data entry by entering, compiling, and editing spatial, geographic and associated non-graphic data into various City of Vancouver databases.
• Illustrates current and future service patterns and gaps on city maps and generate multimedia visualizations
• ‎Works day-to-day with supervisors and front line staff to provide timely route/beat maps to support service trials and regular operations
• Identifies possible mapping related synergies between operations groups (e.g. Street Cleaning and Collections and Integrated Response Team)
• Supports Street Operations with general mapping needs, as required
• Other duties/responsibilities as assigned 

Qualifications

Education and Experience:

Completion of Grade 12, supplemented by courses in geographic information systems (GIS) with sound related experience to the work such as planning, urban studies, sustainability, engineering technology, environmental studies, or related field, or an equivalent combination of training and experience. 

Knowledge, Skills and Abilities:

• Considerable knowledge of graphic design, computer based graphics, and audio/visual presentation and other relevant presentation methods and techniques.
• Sound knowledge of departmental functions, objectives and procedures.
• Ability to compile, enter, analyze and assemble geographic and associated non-graphic data using an automated mapping system.
• Ability to perform graphic duties including illustration, layout, typesetting, and design of a variety of requested projects using both manual and computer graphic techniques.
• Ability to communicate effectively with, and establish and maintain effective working relationships with staff
• Ability to work effectively with changing and competing priorities with frequent interruptions
• Ability to learn and adapt to new systems and technology
• Proficient in the use of software applications and databases such as Route-Smart, ARC GIS and Adobe Illustrator, Access and Hansen (Infor ERP)

Business Unit/Department : Engineering Services 

Affiliation: CUPE 15 Non Pks 

Employment Type: Regular Full-Time 

Position Start Date: December 2026  

Salary Information: Pay Grade GR-21: $39.66 to $46.67 per hour

Application Close: October 22, 2026 

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous peoples, people of colour, 2SLGBTQ+ persons including all genders and persons with disabilities are encouraged to apply.  Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion . 

The City of Vancouver acknowledges that it is situated on the unceded traditional territories of the xʷməθkʷəy̓əm (Musqueam Indian Band), Sḵwx̱wú7mesh Úxwumixw (Squamish Nation), and səlilwətaɬ (Tsleil-Waututh Nation). More about unceded traditional territories

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