Salesforce Product Manager

Role SummaryWe are looking for a Product Manager to drive discovery and requirements ownership on a cross-functional delivery initiative. Working knowledge of Salesforce including design and architecting solutions is required for this role, as it carries day‑to‑day ownership of a Salesforce‑based delivery initiative and needs someone who can engage credibly with the platform's capabilities and constraints during discovery. The Product Manager will lead high‑level discovery sessions with business stakeholders, translate ambiguous business needs into well‑structured Epics, and act as the central point of accountability for surfacing and resolving blockers and gaps throughout the delivery lifecycle.
RoleSalesforce Product Manager
Type: FT
Location: Vancouver, BC Canada - Remote
Key Responsibilities
Plan and facilitate high‑level discovery sessions with business stakeholders to surface requirements, constraints, and success criteria
Own and maintain requirements at the Epic level, ensuring each Epic is well‑scoped, prioritized, and traceable back to a business need
Break down discovery findings into Epics and, where needed, work with delivery teams to refine them into actionable Features/Stories
Proactively identify blockers, gaps, and open questions during discovery and delivery, and drive them to resolution within committed timelines
Track and report progress, status, risks, and cross‑team dependencies to Program/Project Managers and other stakeholders on a regular cadence
Act as the primary point of contact between business stakeholders and delivery teams for scope, sequencing, and prioritization decisions
Maintain clear, up‑to‑date documentation of discovery outcomes, decisions, and rationale for future reference
Coordinate with other Product Owners/PMs across parallel workstreams to flag dependencies and avoid conflicting priorities
Working with the Business Analyst
The Product Manager owns the discovery‑to‑Epic layer: running discovery sessions, scoping and prioritizing Epics, clearing blockers and dependencies, and reporting status to PMs and stakeholders
The Product Manager hands off well‑formed Epics to the Business Analyst for story‑level breakdown, and relies on the Business Analyst to flag story‑level issues that may need Epic‑level decisions or stakeholder escalation
Required Qualifications
5+ years of experience as a Product Manager, Business Analyst, or similar role driving requirements discovery on enterprise software delivery initiatives
Demonstrated experience running structured discovery sessions with business/non‑technical stakeholders and translating ambiguous input into clear, actionable requirements
Strong working knowledge of Agile delivery practices, including Epic/Feature/Story decomposition, backlog grooming, and sprint planning
Proven ability to identify, elevate, and drive resolution of blockers and cross‑team dependencies
Excellent written and verbal communication skills, with experience reporting status, risks, and dependencies to program/project management and executive stakeholders
Strong stakeholder management and facilitation skills, comfortable working across business and technical teams
Experience maintaining requirements documentation and traceability (e.G., trackers, requirement docs, backlog tools such as Jira or Azure DevOps)
Preferred Qualifications
Experience in regulated, compliance‑driven, or process‑intensive domains
Agile certifications such as CSPO, PSPO, or SAFe Product Owner/Manager preferred
Prior experience supporting AI/automation‑enabled delivery initiatives or intake/case‑management systems
Experience working alongside a Business Analyst or in a hybrid BA/PO capacity, moving fluidly between discovery and backlog ownership
What Success Looks Like
Discovery sessions produce clear, well‑structured Epics that delivery teams can act on without repeated clarification
Blockers and gaps are surfaced early and resolved within agreed timelines, rather than discovered mid‑delivery
PMs and program stakeholders have consistent, timely visibility into status, risk, and dependencies
Business stakeholders trust the Product Manager as the single source of truth for scope and prioritization decisions
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