Regional Service Operations Manager West

Lead substation service operations across Western Canada with Hitachi Energy, focusing on customer engagement, execution, and operational excellence.As Regional Manager, West, you will manage service activities while supporting growth across an expanding substation service portfolio. You will align capabilities, resources, processes, and customer commitments with operational execution. The work emphasizes safety, quality, productivity, responsiveness, and customer satisfaction.Key Responsibilities:
Manage regional service operations for safe, efficient executionGrow workforce, infrastructure, and operational capabilitiesMonitor performance metrics and implement improvement actionsMaintain key customer relationships and strategic service discussionsEnsure compliance with regulations, procedures, and guidelinesRequirements:
Authorization to work for Hitachi Energy in CanadaExperience managing service operations and execution activitiesExperience developing capabilities, workforce plans, and teamsAbility to collaborate across matrix organizationsStrong customer communication and relationship-building skillsApply operational leadership, customer engagement, and service execution expertise across Hitachi Energy’s Western Canadian substation business.
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