Accountant & Payroll Administrator

Job title

Accountant & Payroll Administrator

Department

Finance & Operations

Reports to

Financial Controller

Salary range

$61,400 - $69,000

Job type

Full-Time, Permanent, Hybrid working 2-3 days per week

Location

Toronto, Ontario

Posting period

Wednesday, September 28, 2026

The opportunity

Are you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and Canada's only national 24/7, free, confidential, and multilingual e-mental health service for youth and a global leader in innovation for youth and their well-being.

Reporting to the Financial Controller, the Accountant & Payroll Administrator will play a key role in maintaining accurate financial records, assisting with budgeting activities, and ensuring compliance with financial policies and procedures. The Accountant and Payroll Administrator will also support the Payroll Lead with payroll administration. It’ll take courage, collaboration, innovation, resilience and trust. If you’re interested in transforming e-mental health solutions with KHP, you can explore this opportunity today!

The responsibilities

General Accounting

• Lead the preparation and review of monthly bank reconciliations, investigating and resolving reconciling items, ensuring timely completion, and reviewing the work of junior accounting staff for accuracy and compliance with accounting policies.
• Investigate financial discrepancies and partner with internal stakeholders to resolve issues, provide guidance on financial processes and controls, and recommend corrective actions to mitigate future errors.
• Prepare and review journal entries, accruals, and adjustments, and coordinate assigned month-end close activities to ensure accurate and timely financial reporting.
• Perform complex balance sheet reconciliations, analyze variances, investigate discrepancies, and recommend corrective actions to ensure completeness and accuracy of financial records.
• Monitor accounts payable processes, investigate exceptions, and collaborate with stakeholders to ensure timely payment processing and compliance with organizational policies.
• Review and reconcile corporate credit card transactions, identify policy compliance issues, and recommend corrective actions where required.
• Maintain organized financial records and supporting documentation.
• Assist with internal and external audit preparation by providing financial reports and documentation.
• Support GST/HST filings and other tax-related requirements.
• Assist with other accounting projects and duties as assigned, including process reviews, system enhancements, and implementation of best practices to support a two-entity structure
• Maintain central repository of vendor agreements and the vendor contract register.
• Support procurement activities, including Requests for Proposals (RFPs), obtaining quotations, and vendor sourcing initiatives.
• Provide backup support to the Accounts Payable Specialist as required.
• Recommend improvements to internal processes to support our two-entity structure

Payroll Accounting & Administration

• Reconcile payroll, salaries, and employee benefit information.
• Download, organize, and maintain payroll journal and reporting files.
• Prepare bi-weekly payroll journal entries.
• Run and file payroll timecard reports after each payroll cycle.
• Maintain employee payroll documentation and electronic personnel files.
• Update records for terminated employees, including filing and contact information.
• Verify Records of Employment (ROEs) have been accepted by Service Canada through ADP.
• Assist with other related payroll administration and compliance activities.

The qualifications

• Bachelor's degree or diploma in Accounting, Finance, or a related discipline.
• Minimum of three (3) years of progressive accounting experience.
• Strong knowledge of accounting principles, bookkeeping, and financial reporting.
• Experience with accounts payable, accounts receivable, payroll, bank reconciliations, and general ledger reconciliations.
• Experience using accounting software and ERP systems.
• Advanced proficiency in Microsoft Excel and strong working knowledge of Microsoft Office.
• Excellent analytical, organizational, and problem-solving skills.
• Strong attention to detail with a high degree of accuracy.
• Ability to prioritize multiple deadlines in a fast-paced environment.
• Strong communication and interpersonal skills with the ability to work collaboratively across departments.
• High level of professionalism and commitment to maintaining confidentiality.

Preferred / Advantageous

• Experience supporting payroll processing is considered an asset.
• Enrollment in the CPA program is considered an asset.

Don’t meet every qualification listed? Studies often report equity-deserving people are less likely to apply for jobs unless they meet every requirement. KHP is dedicated to building a more diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align with every qualification, we welcome you to apply anyway. You may have the qualifications / experience for this role or other opportunities at KHP!

The application process

To apply for this opportunity, you can tap the “Apply” button on this page and follow the on-screen instructions.

About KHP, Canada’s Unlock The Hope Youth Charity

Kids Help Phone (KHP) is Canada’s only free, national, 24/7, multilingual and confidential e-mental health service for youth to get help and Feel Out Loud. Since 1989, KHP has been the empowering, trusted changemaker giving young people’s feelings, big and small, a non-judgmental place to go through personalized well-being solutions. A made-in-Canada, global leader, KHP continually evolves by blending data, innovation and technology with real human support and clinical knowledge to unlock the hope young people need to thrive in their world. Explore help for all the feelings at KidsHelpPhone.ca.

Inclusion, Diversity, Equity and Accessibility (IDEA)

KHP has a role to play in effecting social change and advancing equity. This is why the practice of IDEA is critical to us. KHP has a long history of celebrating and advancing IDEA through our tailored programs, services, policies, initiatives and task forces with contributions and leadership from teams across the organization. We will not waver on these commitments and will continue leading the way in making the workplace, and the world young people live in, more inclusive, diverse, equitable and accessible.

We believe it’s critical that our services empower everyone who interacts with us to bring their authentic selves to an environment of mutual respect. An open and diverse community can foster the inclusion and amplification of voices that have been, and continue to be, underrepresented.

As such, we welcome applicants from equity-deserving communities (e.g. Indigenous Peoples, racialized persons, persons with disabilities, women, 2SLGBTQ+ individuals, etc.). We strongly believe that alleviating the underrepresentation of equity-deserving groups will help create a stronger KHP and help us better support the needs of youth from coast to coast to coast.

To learn more about how we are committed to advancing IDEA, you can explore KHP’s IDEA 2023–2027 Strategy and Action Plan.

Accommodations

KHP welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application / hiring process. If you’re contacted about an opportunity, you can reply and let us know if you require accommodations at any time.

Compensation and benefits

Salaries at KHP are determined by candidate experience, qualifications and specific skill sets, as well as market and operational considerations. Potential additional benefits at KHP include:

• Hybrid work model
• Comprehensive Employee Benefits Program
• Emergency Travel Assistance
• CAAT Pension Plan
• Wellness programs
• Recognition awards
• Employee and Family Assistance Program (EFAP)

Candidate verification

The successful candidate for this opportunity will be asked to complete a background screen, which may include criminal, credit, employment and educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.

Privacy

KHP cares about your privacy! We’re required to save select information about opportunities, applications and interviews for set periods of time. To learn more, you can explore KHP’s Privacy Policy or contact us using our general form.

Message to agencies

KHP doesn’t accept unsolicited phone calls, referrals and / or resumes from any source other than directly from candidates. KHP won’t consider unsolicited phone calls, referrals and / or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of unsolicited referrals and / or resumes by anyone other than a candidate directly to KHP is deemed gratuitous. KHP won’t be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.