Quality Control Technician

Individually we are people, but together we are Solus Canada. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. Backed by one of Canada’s leading insurance brands, the Aviva AutoCare Centre, powered by Solus is an innovative new collision repair facility that is transforming the customer experience. We’re not just fixing vehicles – we’re removing barriers and helping our customers get back to what matters most, faster and easier than ever before.Why Join Us?
Be part of a visionary team challenging traditional ways of working. Work in a new facility equipped with state-of-the-art tools and technology. Enjoy a healthier, more comfortable work environment with modern amenities. Help shape the autobody shop of the future.We are seeking a detail-oriented Quality Control Technician to join our Production team.In this role, you will be responsible for conducting quality inspections throughout the vehicle repair process to ensure all vehicles meet our high standards for safety, functionality, and appearance before delivery to customers. You will work with teams to identify and resolve quality concerns while supporting continuous improvement initiatives. This position is ideal for individuals who take pride in quality workmanship, enjoy identifying opportunities for improvement, and are passionate about delivering an exceptional product to customers.What You'll Be Responsible For
Conduct detailed quality inspections on vehicles at various stages of the production process.Collaborate with technicians, repair planners, and paint teams to ensure repairs and reworks are completed efficiently.Perform comprehensive vehicle inspections to ensure all units meet company standards for condition and functionality prior to delivery.Accurately document inspection findings using digital quality management systems.Identify recurring quality issues and communicate findings and recommended solutions to production and leadership teams.Support continuous improvement initiatives aimed at enhancing quality, reducing rework, and improving customer satisfaction.Adhere to Solus health and safety policies, procedures and programs to ensure a safe work environment.What You Bring
Minimum 3-5 years quality control experience in the autobody collision repair industry.A high school diploma or equivalent, college diploma in a related field preferred.A valid minimum G2 Driver's License in Ontario with a clean driver's abstract.Excellent attention to detail with a meticulous eye for identifying cosmetic and functional vehicle defects.Proven ability to multi-task while working under pressure in a fast-paced environment.Demonstrated ability to be adaptable and open to change with a proactive mindset in embracing new work practices and procedures.Exceptional relationship building skills, strong operational awareness, a positive attitude, and the ability to bring people together around common goals.Proficiency in Body Shop Connect and Mitchell repair center systems is highly desirable.Ability to work overtime (evenings or weekends) may be required based on business needs.What You’ll Get
The salary band for this position is $75,000 to $90,000 (please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity).Competitive annual salary.Performance-based bonus opportunity.Medical and dental benefits.Group retirement savings options.Competitive vacation package.Professional development and education assistance.Career growth opportunities within a growing organization.Company-provided uniforms for applicable roles.State-of-the-art equipment and technology.Modern employee amenities, including on-site showers and break areas.A clean, safe, and collaborative workplace.This posting is for a newly created role.Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment.If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.We help our 19.5 million customers to save for the future and manage the risks of everyday life. To give these customers the best possible products and service we know we must make Aviva the most attractive choice for talented, entrepreneurial people with diverse backgrounds and an evolving range of expertise and insight. So, we’re passionate about helping our 23,000 people to do the best work of their lives, to enable them to make a positive difference to the lives of our customers.
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