Selling Associate

Why You Belong HereAt Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.Who are we?Victoria’s Secret & Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS&Co comprises two market-leading brands — Victoria’s Secret and PINK — that share a common purpose of inspiring and uplifting our customers in every stage of their lives.Our MissionWe are committed to empowering our more than 30,000 associates across a global footprint of approximately 1,360 retail stores in approximately 70 countries. We provide our customers with products and experiences that make them feel good inside and out while driving positive change through the power of our products, platform, and advocacy.Position Overview: Selling AssociateThe Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.What We Offer40% Associate DiscountFree Mental Health (EAP) benefits for you and those who live with youFree ProductFlexible ScheduleCompetitive PayKey ResponsibilitiesWhen assigned to the sales floor:Drives store sales and growth by personally selling to customersProactively engages with customers, reads cues and responds effectivelyProvides customers with the perfect bra fit by asking effective questionsConverting returns, offers and other promotions into larger salesWhen Assigned To The Cash WrapDelivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of SaleReinforces customer buying decisions at checkout and encourages purchase of additional itemsRecovers cash wrap selling zone and “go-backs”When Assigned To Processing And ReplenishmentProcesses merchandise to be floor ready and maintains back room and under stock to brand standardsReplenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchaseAssists with other projects as needed including markdowns, re-tickets and the mark out of stock processWhen Assigned To Floorset ActivityExecutes floorset proficientlyUnderstands and adheres to brand standardsAssists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishmentAll associate roles at Victoria’s Secret are responsible for:Driving top line store sales results and growing the business through action and productivityMaintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culturePreparing for each shift by maintaining awareness of all sales, promotions and applicable ringing proceduresTaking initiative to recover and replenish merchandise, so it is available to sellUnderstanding and adhering to visual merchandising brand standardsAssisting in housekeeping of sales floor and communicating maintenance issuesKeeping an awareness of, and building personal capability in, loss preventionReinforcing store strategy to reduce shrinkSupporting all activities related to providing a safe working environmentUnderstanding and demonstrating Company valuesBuilding loyalty through our Rewards ProgramThis role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasksMinimum Salary: $18.00Maximum Salary: $20.65VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.QualificationsExhibits an authentic desire to exceed the customer’s expectationsProven ability to meet or exceed goals preferredDemonstrates a sense of urgencyHas a healthy, competitive spirit, while maintaining a team focusIs resilient and bounces back quickly from setbacksPursues opportunities to take on more responsibilitySeeks out coaching from leaders and peers to improve productivity; leads own learningSchedule flexibility that includes evenings, weekends, holidays, and non-business hoursWe will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law. Please call View phone number on ca.snapjobsearch.com or email View email address on ca.snapjobsearch.com if you require an accommodation.An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, pregnancy, genetic information, family status or marital status, or any other protected category recognized by provincial or federal laws. We only hire individuals authorized for employment in Canada.