Retail Store Manager | Pakenham

Join a passionate team where we are inspired by pets and animals to be better people both in our careers and our everyday life, making an impact for Pets, People and the Planet!
Award-winning programs that support career growth, with a new leadership development program underway
Team member, family & pet benefits across Petstock Group & Woolworths Group
Free access to mental health, financial & wellbeing support services
As an inspired member of the Petstock Group, our connections with pets help us grow as people. At the Petstock Group, together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life.
Take on the role of Store Manager at Petstock and lead a passionate team in delivering the world-class customer service we're known for, playing a key role in the success of the Petstock Group.
With a fun, friendly, and inclusive culture, you’ll have every opportunity to grow your career within our retail operations team.
Why Petstock is the Place for You
Free access to mental health, financial & wellbeing support services through our Sonder service
From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger. Because giving back, together, is what we do!
Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
Health and wellness services at a great corporate discount
Exclusive access to Workplace Banking
We’re built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet.
A Peek Into Your Petstock Day
Lead by example, mentoring and inspiring your team daily
Coach your team to achieve and develop their knowledge and skills
Lead from the front by consistently providing an exceptional customer experience
Create strong safety mindset, committed to fostering a culture of safety within your team
Recruit, onboard, and induct high-calibre new team members
Manage stock effectively, ensuring accuracy and that the team follows stock integrity processes
Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current
Create a fun, supportive in-store culture where your team loves coming to work every day
Proactively support local marketing opportunities and sponsorships
Do you have the below experience and looking to take the next step in your career?
Experience in a similar store leadership role or ready to take that next step up in your retail management career
Demonstrated drive to achieve and exceed sales target
Strong leadership with the ability to motivate and build a high-performing team, while fostering a positive culture
Ability to prioritise and manage conflicting priorities, ensuring timely completion of tasks
Ability to drive safe Work, Health & Safety practices
Established business acumen
Ability to be flexible and adapt to changing work conditions
Strong interpersonal skills with ability to build relationships and rapport with customers and the team
Follow us on LinkedIn to keep up to date on life across our various brands -
In our effort to support People, Pets & Planet, we’re proud of the work our Foundation undertakes -
Our diversity makes us better...We are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.
We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.
At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritize local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.
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