Network Operations Team Lead

Lead network operations for Trans Mountain in-office, guiding NOC services, incident response, and secure connectivity across critical environments.As Team Lead, Network, you will oversee Network Operations and the Network Operations Centre. You will manage staff and contractors, set priorities, coordinate coverage, and support reliable corporate, pipeline, and field networks. The position reports to the Manager, Infrastructure and Client Services within IT Technical Services.Key Responsibilities:
Lead, coach, and develop NOC and Network Operations staffOversee monitoring, alert handling, and first-response activitiesDirect WAN, LAN, wireless, firewall, and field connectivity operationsLead major incidents, root cause analysis, and change reviewsMaintain network standards, records, procedures, and performance metricsRequirements:
Degree or diploma in networking, information technology, or related fieldTen years of progressive enterprise networking experienceExperience with routing, switching, WAN, LAN, wireless, VPN, and DNSKnowledge of firewalls, segmentation, monitoring, and ITIL practicesValid Class 5 licence and willingness to travelBring network leadership, incident management, and enterprise connectivity expertise to Trans Mountain’s NOC and operational technology environments.
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