bilingual technical writer - level 3.

Do you have 10+ years of technical writing experience and a knack for turning complex technical workflows into seamless user journeys? Are you an expert at bridging premium ecosystems, specifically matching the power of Adobe (AEM & DAM) with Microsoft enterprise tools?

We are seeking a highly-skilled , Bilingual Tenior Technical Writer to support a major Federal Government Digital Content Modernization initiative.

In this role, you will be instrumental in supporting the deployment of an enterprise-level Digital Experience Platform (DXP). You will act as an expert resource establishing content and metadata frameworks across sophisticated digital tools, specifically bridging the Adobe Ecosystem (AEM, DAM, Adobe Analytics) and the Microsoft Ecosystem (Insights, Dynamics 365, Marketing Platform). Your work will directly ensure that all digital systems are backed by clear, consistent, and fully compliant documentation that aligns with federal accessibility and publishing standards.

Advantages
Multi-year contract opportunity
100% Remote Flexibility
Deepen your expertise in a premium enterprise ecosystem, working extensively with Adobe Experience Manager (AEM) and Microsoft Dynamics/Insights.

Contribute directly to a landmark federal modernization initiative aimed at delivering modern, technology-enabled information services.

Responsibilities
- Standardize & Author Guides: Create, edit, and maintain bilingual content authoring guides, step-by-step user manuals, templates, and Standard Operating Procedures (SOPs) for Adobe Experience Manager (AEM) and Digital Asset Management (DAM) systems.
- Document Analytics & Campaigns: Produce analytics interpretation guides for Microsoft Insights and Adobe Analytics, alongside process guides for marketing campaign setup, segmentation, and reporting.
- Compliance & Governance: Ensure all technical documentation strictly complies with Government of Canada Web Standards, the Canada.ca Content Style Guide, the Accessible Canada Act, and WCAG standards.
- Cross-Functional Collaboration: Partner closely with developers, UX/UI designers, data analysts, and communications teams to validate data flows, system integrations, and documentation accuracy.
- Training & Knowledge Transfer: Deliver hands-on training sessions, walkthroughs, and content migration guidance to departmental staff transitioning from legacy systems.

Qualifications
Fluently Bilingual (ENG/FRE)
Valid Secret level Security Clearance
Recent Public Sector experience as a Technical Writer
University degree in Communications, English, Journalism, Information Management, or a related Technical Writing discipline.
Experience creating, editing, and managing component-based content and metadata tagging within Adobe Experience Manager (AEM/Adobe Sites).
Experience as an SME developing and maintaining documentation/workflows within Adobe Assets’ Digital Asset Management (DAM).
Able to deliver training and coaching to resources on web content management systems.
Ability to produce high-level technical documentation, training manuals, style guides, or governance frameworks for digital publishing environments.
*Minimum 2 references must be provided to validate experience*

Summary
If you meet the above-listed criteria, register for a Randstad account online if you have not yet registered, and please apply directly online. We appreciate all applicants and those interested in this opportunity, however, only those with relevant experience will be considered.

We look forward to hearing from you!

Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures that must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process.

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