Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Success Manager - SMB

Full-time

fours

First, What We’re Actually Doing

 

Fours (formerly Suger.io) helps revenue teams sell more effectively by simplifying the workflows required to buy and sell through cloud marketplaces. We make it easier for our customers to transact, manage, and grow deals across AWS, Azure, Google Cloud, Alibaba, Oracle and Snowflake, creating a smoother buying experience for their customers. We’ve grown quickly by becoming the end-to-end orchestration system for the fastest growing sales channel (B2B Cloud Marketplaces) leveraging AI and integrations with core systems.

 

Today, we’re working ~300 amazing customers, ranging from enterprises like Snowflake, Workday, Intel to the top AI-native companies like the main AI labs, Decagon, Glean, etc.

 

In Vancouver, we're currently located in Gastown at 321 Water St. Our team members in Vancouver are on a hybrid model (4 days per week in office, with Wednesdays remote).

Vacancy posted 3 hours ago
Similar jobs that could be interesting for youBased on the Customer Success Manager - SMB in Vancouver, BC vacancy
  • $55k - $75k per year

     ...each other, completely free of barriers. Your role: As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of...  ...and a trusted advisor to a portfolio of customers across our SMB and Mid-Market segment. You will drive value realization, adoption... 
    Suggested

    Global Relay

    Vancouver, BC
    3 days ago
  • $80k - $90k per year

     ...This role can be done remotely from anywhere in Canada. As a Customer Success Manager your top priority is to communicate and solve our client’s technical problems.  This communication can be through email, help desk tickets, phone, social media, forums and even smoke signals... 
    Suggested
    Full time
    Remote work

    Traction Complete Technologies Inc.

    Vancouver, BC
    3 days ago
  • $80k - $90k per year

     ...We are looking for a Customer Success Manager to join our growing team. This position is ideal for someone who is deeply customer-focused and takes pride in delivering exceptional client experiences. You are highly detail-oriented, proactive and organized, with a strong sense... 
    Suggested
    Immediate start
    Work from home
    Home office
    Flexible hours

    Rival Technologies

    Vancouver, BC
    3 hours ago
  • $110k - $135k per year

     ...centralized platform allows organizations to manage their entire operating network, from parts to suppliers, regulators, and customers, through an autonomous agentic workforce...  ...™ for Supplier Risk Management. Customer Success Manager   Location: Vancouver, BC OR Toronto... 
    Suggested
    Contract work
    Work at office
    Work from home

    Exiger

    Vancouver, BC
    1 day ago
  • $45k - $55k per year

     ...completely free of barriers. Your role: As a Customer Success Representative, you will be responsible for...  .... CSRs work directly with Global Relay's existing SMB customers and will be handling all account management, upselling, and proactive guidance as the primary... 
    Suggested
    Long term contract
    Contract work
    Shift work

    Global Relay

    Vancouver, BC
    3 days ago
  •  ...impact in an organization that’s committed to creating a sustainable future, consider joining our team! A day in the life of a Customer Success Manager at Esri Canada: * Own and lead strategic customer success for complex customer accounts, building trusted relationships with... 
    Long term contract
    Full time
    Summer work
    Work at office
    Work from home

    Esri Canada Limited

    Vancouver, BC
    15 days ago
  • usd117k - usd147k per year

     ...cards and banking with intuitive spend management, bill pay, and travel software, Brex enables...  ...expense and accounting tasks for customers so they can focus on what matters most....  .... What you’ll do As a Mid-Market Customer Success Manager II, you will own a book of business... 
    Internship
    Work at office
    Remote work
    Work from home
    3 days per week

    Brex

    Vancouver, BC
    2 days ago
  • $100k - $130k per year

     ...enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon...  ...Position Summary: Reporting to the Director, Customer Success, the Senior Customer Success Manager is responsible for maintaining and growing customer... 
    Permanent employment
    Full time
    Contract work
    Work at office
    Local area
    Remote work
    Worldwide
    Flexible hours
    3 days per week

    Trulioo

    Vancouver, BC
    1 day ago
  •  ...the world. Our team hails from successful startups, leading tech...  ...are looking for an Engagement Manager for our Client Solutions team...  ...lead some of our most strategic customer engagements, with the core objective...  ...else. We believe that the success of the companies we work with... 
    Temporary work
    Work at office
    Remote work
    3 days per week

    Alloy.ai

    Vancouver, BC
    3 days ago
  • usd109.65k - usd141.9k per year

     ...build for the long term. About the role: Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working...  ...years of experience in a senior Customer Success, account management, or strategic consulting role. Enterprise SaaS experience preferred... 
    Long term contract
    Full time
    Internship
    Remote work
    Flexible hours

    Samsara

    Vancouver, BC
    3 days ago
  • $115.2k - $158.4k per year

     ...months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM,...  ...future of Salesforce. The Experience The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value... 
    Full time
    Work at office
    Flexible hours
    3 days per week

    Salesforce

    Vancouver, BC
    7 days ago
  • $155k - $175k per year

     ...energetic and innovative Senior Manager of Strategic GTM Success to join our GTM Success team. This is...  ...the teams responsible for ensuring our customers have a frictionless experience while...  ...roadmap and maximize end-to-end customer experience. What Youll Do: Manage... 
    Full time
    Work at office
    3 days per week

    ZoomInfo

    Vancouver, BC
    2 days ago
  •  ...for delivering industry-leading value to customers and businesses in the communities where...  ...Rogers and be a driving force behind our success story! Position requires to be on...  ...looking for:  We are looking for a talented Manager, SMB Sales to lead a newly created Rogers... 
    Remplacement
    Full time
    Contract work
    Work at office
    Flexible hours
    Shift work

    Rogers Communications

    Vancouver, BC
    3 days ago
  • $65k - $90k per year

     ...each other, completely free of barriers. Your role: The Customer Success Operations Analyst plays a vital role in ensuring the...  ...requires technical expertise with strong analytical and project management skills to collaborate effectively with stakeholders and ensure... 
    Full time
    Flexible hours

    Global Relay

    Vancouver, BC
    3 days ago
  • $55k - $65k per year

     ...catering and be the most respected and innovative solution for hotels around the world. You would be joining a high functioning Customer Success Team with a strong record of Customer Satisfaction Scores (CSAT) who work hard and support each other, and our customers, with... 
    Full time
    Casual work
    Remote work
    Work from home
    Relocation package

    Event Temple

    Vancouver, BC
    3 days ago
  • $135k - $160k per year

     ...infrastructure. Our culture is open, positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a strategic partner to key enterprise clients, helping them drive ROI through advanced fraud... 
    Long term contract
    Full time
    Remote work

    DataVisor

    Vancouver, BC
    more than 2 months ago
  • $65k - $81.5k per year

     ...About the role As a Customer Success Manager I at 3rdRisk, you're the person who turns a new customer into a confident, successful one. You own onboarding from kickoff to go-live — guiding organizations through implementation and configuration until they're getting real... 
    Internship
    Work at office
    Local area
    Worldwide
    Visa sponsorship
    Flexible hours

    Diligent Corporation

    Vancouver, BC
    a month ago
  •  ...Are you the newest Customer Success Specialist at Pagefreezer? What we do and why: No one...  ...upsell and cross-sell opportunities, and managing renewals through value demonstration,...  ...: Proven success in a SaaS B2B account management role, responsible for strategic revenue... 
    Remote job
    Full time
    Contract work
    Internship

    Pagefreezer

    Vancouver, BC
    12 days ago
  • $80k - $110k per year

     ...tools can't connect. The Role You will be building the Customer Success function at UrbanLogiq. You'll own the post-sale relationship...  ...technology role adjacent to government, or from direct account management with public sector organizations. You know why procurement... 
    Contract work
    Immediate start

    UrbanLogiq

    Vancouver, BC
    more than 2 months ago
  • $110k - $130k per year

     ...organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled...  ...: We're hiring a Senior Partner Success Manager to own every aspect of account management...  ...skills. ~ Proficiency with CRM and partner/customer management tools (e.g., Salesforce, PRM... 
    Permanent employment
    Full time
    Local area
    Remote work
    Worldwide
    Flexible hours
    3 days per week

    Trulioo

    Vancouver, BC
    3 days ago
  • $70k - $75k per year

     ...Customer Service Manager Key Equipment Services | $70,000 - $75,000 annually   Lead a Team that Makes Great Service Happen Build your...  ...every day, and grow with a company that values your skills and success.   Key Equipment Services, a division of Heritage Food... 
    Long term contract
    Full time

    Key Equipment Services

    Vancouver, BC
    7 days ago
  •  ...Working in a dynamic, collaborative, team-based environment and reporting to the Regional Vice-President, British Columbia, As Customer Service Manager - Private Banking you will focus on and be responsible for applying the Private Banking 1859 vision and playing a key role in... 
    Full time
    Work at office
    Flexible hours

    National Bank of Canada

    Vancouver, BC
    2 days ago
  • $130k - $150k per year

     ...Customer Marketing & Advocacy Manager    The Customer Marketing and Advocacy team builds programs that put customers at the center of Asana’s go-to-...  ...daily with Product, Product Marketing, Sales, and Customer Success to translate customer feedback and successes into... 
    Long term contract
    Work at office
    Local area
    Work from home
    Worldwide

    Asana

    Vancouver, BC
    1 day ago
  • $120k - $145k per year

     ...organizations worldwide to quickly onboard customers, optimize costs and combat fraud....  ...to the Head of Marketing, the Senior Customer Marketing Manager owns expansion and adoption marketing...  ...base. You partner closely with customer success and product to define which signals predict... 
    Permanent employment
    Full time
    Work at office
    Local area
    Remote work
    Worldwide
    Flexible hours
    3 days per week

    Trulioo

    Vancouver, BC
    3 days ago
  •  ...Customer Success Specialist (Remote - Vancouver, Victoria, or  Nanaimo , etc. Canada) MUST WORK EVENINGS AND WEEKENDS ( ( Love helping people? Passionate about nonprofits? Join our team! Auctria is a powerful, user-friendly fundraising event platform that's helped... 
    Remote job
    Full time
    Live In
    Weekend work
    Afternoon shift

    Auctria

    Vancouver, BC
    12 days ago
  •  ...looking for an A-Player who is client-focused, detail-oriented, self-motivated, digitally savvy, and results-driven. The Partner Success Manager is responsible for maintaining and cultivating existing CapsLock clients and working with the director of sales and team leads... 
    Long term contract
    Permanent employment
    Work at office
    Remote work
    Work from home
    Home office
    Flexible hours
    Night shift

    CapsLock

    Vancouver, BC
    a month ago
  • $145k - $165k per year

     ...technology and service provider globally. As a Senior Partner Success Manager at Via, you will be the face and voice of Via for our...  ...senior stakeholder relationships independently in consulting, customer success, or a high-growth company ~ Fluency in French and English... 
    Long term contract
    Full time
    Contract work

    Via

    Vancouver, BC
    a month ago
  • $120k per year

     ...not just an email role. It’s a customer loyalty and retention role,...  ...You’re great at creating and managing campaigns across email, SMS,...  ...our next Customer Lifecycle Manager. Growth opportunity: This...  ...we’ve got a lot to offer our successful applicant. So, to make sure our... 
    Full time
    Casual work
    Internship
    Work at office
    Flexible hours

    AlgaeCal

    Vancouver, BC
    more than 2 months ago
  • $95k - $100k per year

     ...strategist who knows how to turn customer data into growth? Does the...  ...CRM & Customer Growth Manager to join our Vancouver-based...  ..., and customer value. The successful candidate will combine strategic...  ...communication objectives, triggers, and success metrics throughout the... 
    Long term contract
    Full time
    Internship
    Work at office
    Worldwide

    Scenic Tours Europe AG

    Vancouver, BC
    25 days ago
  • $115.6k - $163.2k per year

     ...role. Job Description: TD Private Wealth Management takes a sophisticated and holistic goals...  ...philanthropic, not-for-profit, business succession and estate planning. Our team of...  ..., and financial objectives Preparing customized wealth plans based on information gathered... 
    Full time
    Local area
    Work from home

    TD

    Vancouver, BC
    6 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Success Manager - SMB. Be the first to apply!