It Manager

About Omicron
Omicron is one of Western Canada's largest integrated development, design, and construction firms - uniting real estate strategists, architects, interior designers, engineers, and builders as One Omicron. We believe that when all disciplines work together from day one, we deliver a better way of creating buildings: faster decisions, fewer handoffs, stronger outcomes, and a far better experience for clients and partners.Founded in 1998 on the belief that curiosity, courage, respect, and connection drive exceptional work, Omicron continues to challenge convention and innovate within an industry known for outdated processes. Our tech-forward mindset, collaborative model, and entrepreneurial culture empower our teams to solve complex problems, push boundaries, and deliver meaningful impact in the communities where we work.We spark curiosity. We show courage. We value respect. We create connections. And above all - We are One Omicron.The Opportunity & Team
Omicron is hiring an IT Manager to ensure our technology environment is secure, reliable, and ready to scale with a growing, project-driven organization. This role combines hands-on technical leadership with the opportunity to guide ongoing modernization efforts, strengthen operational resilience, and enhance the user experience for both office and remote staff.You’ll join the Information Technology Team reporting to the Chief Financial Officer, and work closely with architects, engineers, designers, builders, project managers, etc. across the company. The team is known for its practical problem-solving, reliability, and commitment to responsive service, and you’ll play a key role in strengthening the technical foundation that supports our integrated design-build model. Your work will help teams stay connected, make faster decisions, and collaborate effectively from concept through construction.What You’ll Do
IT Operations & Infrastructure Management
Ensure reliable, secure, and high-performing IT operations in a hybrid infrastructure environment supporting office and remote users.Maintain and optimize core infrastructure, including VMware virtualization, Windows Server environments, Microsoft 365, file systems, and business applications.Lead structured lifecycle planning, capacity management, and system rationalization to sustain a stable and supportable environment.Cybersecurity, Continuity & Risk Management
Strengthen cybersecurity posture through effective identity management, endpoint protection, patching discipline, and access controls.Maintain validated backup processes and a documented disaster recovery plan with periodic testing to ensure business continuity.Apply appropriate governance, security standards, and risk mitigation practices when evaluating or implementing new systems and software.Digital Enablement, Modernization & Automation
Lead practical modernization initiatives, including endpoint management improvements (Intune) and enhanced use of Microsoft 365 capabilities.Drive consistent adoption of approved technology tools by establishing usage standards and providing clear, practical guidance to staff.Identify and implement incremental technology improvements and automation opportunities that enhance efficiency and reduce manual processes.Monitor emerging digital tools and assess their appropriate application within the organization.Leadership, Vendor Management & Budget Support
Supervise and mentor one IT team member to ensure responsive service delivery and strong support practices.Manage relationships with technology vendors and external consultants.Support IT budgeting, cost control, and investment planning in coordination with the CFO.What You’ll Bring
Core Skills
Strong hands-on experience with Windows Server environments, VMware virtualization, Microsoft 365 administration, network fundamentals, and backup/disaster recovery systems.Experience supporting hybrid infrastructure environments and core business applications.Exposure to Microsoft Intune, Conditional Access, and modern endpoint management practices strongly preferred.Practical understanding of cybersecurity principles, identity and access management, and risk mitigation in a mid-sized organization.Ability to drive user adoption of technology tools through clear communication, practical guidance, and structured usage standards.Strong troubleshooting and problem-solving skills with the ability to prioritize and resolve issues in a timely manner.Experience coordinating vendors and managing external service providers.Clear communication skills with the ability to translate technical concepts into practical guidance for non-technical users.Organized and process-oriented, with the ability to improve documentation, workflows, and service consistency.Professional Experience
6–9 years of progressive experience in IT infrastructure, systems administration, or related operational technology roles within a mid-sized organization.Demonstrated experience leading technical initiatives, system upgrades, or modernization projects while maintaining day-to-day operational stability.Prior experience supervising, mentoring, or coordinating the work of technical staff or external service providers.Experience supporting cross-functional teams and business units, translating operational needs into practical technology solutions.Experience in AEC or other project-based environments is considered an asset.Education, Certifications & Designations
Bachelor’s degree in information technology, Computer Science, or related field.Relevant technical certifications such as Microsoft (e.G., M365, Azure, Security), VMware (VCP), or CompTIA (Security+, Network+) are considered assets.IT service management or governance certifications (e.G., ITIL Foundation) are an asset but not required.Why You’ll Love Working Here
One Omicron Culture — We’re a tight-knit, people-centered community that values connection, trust, and showing up for one another. You’ll experience this through our team-building events, cross-disciplinary collaboration, community involvement, and our signature annual summer social. We build meaningful relationships here and take pride in being a team that lifts each other up.Benefits & Well-Being — Enjoy extended health and dental coverage, a Health Care Spending Account, an Employee Assistance Program through Telus Health, and a fitness program. Our benefits support your physical and mental well-being.Growth & Development — We invest in continuous learning because shared knowledge multiplies impact. You’ll receive 2 paid Education Days each year for external courses, conferences, or webinars, plus an Education Budget that supports job-related learning such as technical training, leadership development, or accredited designation fees. We also host regular Lunch & Learns that help deepen collective expertise.Retirement Savings & Matching — We offer a Group RRSP program with up to 3% employer matching, helping you invest in your financial future while you build a rewarding career with us.Comprehensive PTO — Our paid time off program includes 2 personal days and 5 sick days annually (prorated based on start date), in addition to comprehensive vacation entitlements, giving you flexibility to rest, recharge, and handle life’s responsibilities.Convenient Downtown Location — Our centrally located office puts you steps from transit, cafés, restaurants, and shops, making your workday smooth and connected.In-Person Work Environment
We are a full in-office organization because our integrated design-build model thrives on in-person connections. When architects, engineers, designers, builders, and project managers collaborate face-to-face, we solve problems faster, make better decisions, and maintain the exceptional level of coordination our work demands.That said, we get that life happens. If you need to work from home occasionally for personal reasons (an appointment, school drop-off, etc.), that’s completely fine - just let your leader know. We trust our teams to manage their time responsibly while staying connected to the work and to each other.Total Compensation
At Omicron, compensation is transparent, fair, and designed to reflect your experience, contributions, and long‑term growth.The annual base salary range for this role is $100,000- $120,000. This range reflects progression from learning the ropes to consistently delivering excellence. Fully established hires typically start near the midpoint;
the higher end is reserved for individuals who bring deep expertise and sustained impact. Offers below midpoint reflect strong potential with room to develop.Total compensation is more than base salary. Your package includes:Annual discretionary bonusComprehensive extended health benefitsGroup RRSP with up to 3% employer matchingEducation Days & L&D budgetFitness and wellness supportPersonal, sick, and vacation timeAdditional perks outlined aboveA Track Record of Excellence
We’re proud to be recognized as one of Canada’s Best Managed Companies every year since 2009, earning Platinum Club status since 2015 for our commitment to innovation, operational excellence, and long‑term value.Our mission is simple: deliver a better way of creating buildings and contribute positively to our communities and the planet. Our entrepreneurial mindset, tech-forward approach, and integrated model help us do exactly that - while fostering a workplace where people feel connected, supported, and empowered to grow.Our Commitment to Inclusion & Accommodation
As a One Omicron team, we believe diverse perspectives strengthen our work and that an inclusive environment is essential to our success. We welcome people of all backgrounds, experiences, and identities. We are an equal opportunity employer and are committed to supporting applicants at every stage of the hiring process.If you need an adjustment or accommodation at any point, whether that’s extra preparation time, communication supports, or a modified interview format, we’re here to help. Simply let your People & Culture point of contact know what you need, and we’ll work with you to make it happen together.
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