Senior Organization Change Management Consultant - MSON #26

Job Title: Senior Organization Change Management Consultant

Location: Toronto, ON, Canada

Experience: 3–9 Years

Job Category: Organization Change Management

Job Summary

We are seeking an experienced Senior Organization Change Management Consultant to lead and execute change-management activities across business transformation and organizational initiatives. This role requires expertise in change-management frameworks, stakeholder engagement, communication strategy, training development, and organizational readiness.

The successful candidate will work closely with business leaders, project managers, HR teams, and cross-functional stakeholders to minimize resistance, strengthen employee engagement, and support the adoption and sustainability of organizational changes.

Key Responsibilities

• Develop and execute comprehensive change-management strategies and plans aligned with business objectives.
• Lead change impact assessments, stakeholder analyses, organizational readiness assessments, and change-risk evaluations.
• Design and implement stakeholder engagement strategies for diverse business groups and leadership teams.
• Develop communication strategies, messaging frameworks, communication calendars, and executive presentations.
• Partner with business leaders to communicate the purpose, benefits, and implications of organizational changes.
• Identify potential resistance to change and develop targeted mitigation and engagement strategies.
• Design training strategies and coordinate the development and delivery of learning materials, workshops, and enablement sessions.
• Collaborate with project managers, business analysts, HR teams, and communications teams to integrate change-management activities into project plans.
• Facilitate stakeholder workshops, leadership alignment sessions, employee feedback discussions, and change-readiness meetings.
• Establish metrics to measure change readiness, communication effectiveness, training completion, adoption, and overall change outcomes.
• Monitor change-management deliverables, identify implementation risks, and recommend corrective actions.
• Coach business stakeholders and change champions on change-management practices and employee engagement.
• Prepare progress reports, executive updates, and recommendations for project leadership.
• Conduct post-implementation assessments to evaluate adoption and identify opportunities for continuous improvement.
• Apply appropriate change-management frameworks and tailor methodologies to the organizational context.

Required Qualifications

• Bachelor's degree in Business Administration, Organizational Development, Human Resources, Communications, or a related field.
• 3–9 years of relevant experience in organization change management, business transformation, organizational development, or related consulting roles.
• Demonstrated experience developing and implementing change-management strategies and plans.
• Strong expertise in stakeholder analysis, engagement planning, and change impact assessments.
• Experience developing communication plans and supporting executive and employee communications.
• Experience designing training strategies and coordinating learning and adoption activities.
• Ability to identify change risks, manage resistance, and develop practical mitigation plans.
• Strong facilitation, presentation, analytical, and problem-solving skills.
• Experience working with cross-functional teams and senior stakeholders.
• Ability to translate complex organizational changes into clear, actionable messages.

Preferred Qualifications

• Certification or formal training in a recognized change-management methodology, such as Prosci or ACMP-aligned practices.
• Experience supporting enterprise transformation, process improvement, operating model changes, or organizational restructuring.
• Experience defining change-readiness and adoption metrics.
• Familiarity with project management and organizational development practices.