UX Designer

Our Client is looking for a Senior UX Designer to design and deliver intuitive, accessible, and user-centered digital experiences across web, mobile, and digital platforms.

Key Responsibilities

• Design user-friendly interfaces, wireframes, mockups, prototypes, user flows, journey maps, and sitemaps.
• Conduct user research, including interviews, surveys, usability testing, A/B testing, and behavioral analysis.
• Translate user needs, research findings, and business requirements into practical design solutions.
• Apply iterative, user-centered design practices based on testing, feedback, and usability best practices.
• Collaborate with developers, business stakeholders, senior management, and cross-functional teams.
• Facilitate design workshops, co-creation sessions, stakeholder alignment meetings, and team reviews.
• Ensure designs meet accessibility and inclusive design standards, including AODA/WCAG .
• Prepare and present research findings, design recommendations, and UX artifacts.
• Support implementation teams with clear design specifications, assets, and documentation.

Must-Have Skills

• Strong UX/UI design experience across web, mobile, and digital services.
• Experience creating wireframes, prototypes, mockups, user flows, journey maps, and sitemaps.
• Strong user-centered design approach with usability testing and feedback-driven iteration.
• Experience with Ontario Design System (ODS) .
• Experience planning and conducting qualitative and quantitative user research.
• Ability to analyze user behavior, needs, and motivations.
• Strong proficiency with Figma, Adobe Suite, Miro , or similar tools.
• Strong facilitation skills with business, technical, and stakeholder teams.
• Ability to build consensus and clearly communicate design decisions.
• Strong knowledge of AODA/WCAG accessibility standards and inclusive design principles.

Nice to Have

• Experience with Azure DevOps .
• Prior OPS / public sector experience.

Important

Portfolio must be included either as a URL on the resume or submitted as an attachment with the resume.