Senior Solutions Engineer Saas Integrations

Build technical credibility at Siena as a Senior Solutions Engineer focused on APIs, integrations, and customer-facing demos across a distributed team.

You will own technical work across Siena’s customer lifecycle, from pre-sales discovery and demos through post-sales custom builds. The role combines B2B SaaS solutions engineering with ecommerce CX integrations, POCs, workflows, and deployment collaboration. You will work alongside AEs, Engineering, Product, and Deployment.

Key Responsibilities:

• Maintain Siena’s demo environment and asset library
• Run demos using prospect data and Siena agents
• Lead discovery and assess integration feasibility
• Own POCs and trials through Deployment handoff
• Build, test, and scope ecommerce CX integrations

Requirements:

• Five or more years in Solutions or Sales Engineering
• Pre-sales B2B SaaS demo and POC ownership
• Hands-on APIs, webhooks, authentication, and Postman experience
• Working knowledge of Shopify and CX helpdesks
• Ability to explain technical concepts to CX leaders

Bring solutions engineering, API integration, and ecommerce CX expertise to Siena’s customer lifecycle from discovery through deployment.

#J-18808-Ljbffr