Retail Supervisor - Deployment support

CFMWS – WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

Imagine the excitement and ability to show off your incredible skills in a deployed environment (overseas) for six months supervising a retail store for the Canadian Armed Forces (CAF) and partner nations from across the world! As a deployed Retail Supervisor, you are not just providing retail services, but enhancing the morale and welfare of all the troops deployed.

The Retail Supervisor is part of an enthusiastic team of adventurous individuals who enjoy meaningful employment and contributing in a team-based environment. Excited by the opportunity to deploy as a civilian among CAF personnel abroad, you are a team player with a positive attitude in a fast-paced setting. You are able to adapt to new challenges in an ever-changing dynamic environment.

The Retail Supervisor is responsible for leading and managing the retail team and operations to great success! You will enforce the health, hygiene, safety, and security standards and programs. Other responsibilities include preparing regular cash audits, periodic reconciliation of deposits, authorizing refunds, voids, and returns, and holding keys, safe combinations, and access codes. You will ensure the distribution of merchandise to outlets and ensure adequate stock levels are maintained. You are responsible for an effective monthly inventory of the store and managing contracts and must have an understanding of the store’s financial statements, inventory management, and supply chain. You ensure the implementation and maintenance of loss prevention controls.

The Retail Supervisor plays an important role in enhancing the morale of CAF and partner nations by assisting with recreational activities and events. Keeping the military energized ensures they are mentally and physically ready to sustain the difficulties of military operations, and live healthy balanced lives.

This is an exciting and rewarding opportunity that does not come along often!

QUALIFICATIONS NEEDED

Education, Certifications and Licenses

An acceptable combination of education, training and experience

A valid driver’s license (Province)

Canadian citizenship

Must have a valid Canadian passport

Experience

In supervising and leading staff in operational retail or service settings

In coordinating multi service/outlet operations

In managing inventory, ordering, and reconciliation processes

In cash handling, deposits, audits, and financial reporting

In preparing operational, sales, and merchandising reports

In addressing customer service issues, staffing challenges, and supply disruptions

In applying policies, procedures, and compliance requirements

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

Additional Qualifications Prior to Deployment

Completion of a health, dental and psychosocial assessment

Security screening

Standard First Aid with CPR/AED Level C, or willingness to obtain upon hire

Ability to walk and lift, carry, pull/or push heavy items

LANGUAGE REQUIREMENTS

English Essential

Reading: Functional

Writing: Functional

Oral: Functional

JOB INFORMATION

POSITION TYPE

Civilian deployment contracts are 6-month terms. Deployment start dates may take place within the next 2 years.

Hours of work: Maximum 56 hours per week, which includes weekdays and weekends.

BENEFITS

Tax free allowance : Possibility of up to $1,756 per month in addition to your salary (allowance rates are based on mission/location/date).

Home leave and travel allowance: Possibility of paid leave and travel allowance.

Accommodations and meals: Provided for duration of deployment.

Health benefits: Drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.

Excursions: Possibility to explore and experience the local culture and environment through activities like excursions off base.

LOCATION: Latvia.

APPLICATION INFORMATION - IMPORTANT

TO APPLY

In order to be considered for deployment, please include the following in your application. Failure to include all items will result in your application being screened out of the competition.

1) Resume – clearly show how you met each qualification.

2) Cover Letter – explain why you want to deploy.

This job opportunity expires at 11:59 PM EDT.

IF SUCCESSFUL – SELECTION AND TRAINING COURSE

Successful candidates will be invited to participate in a multi-day training and selection course.

Location: Halifax, Nova Scotia

Date: October 16, 2026 - October 25, 2026

Compensation: Fully paid attendance, including travel, accommodations and meals

Purpose: You will learn more in-depth about the day-to-day expectations, technical work-related training, as well as a basic understanding of military practices and procedures. This will give you an opportunity to learn more about our organization as well as interact with like-minded people that may be deploying with you. Your completion of the training session will be valid for 2 years.

LEARN MORE

Learn more about deployment support:

Have questions before applying? Join us for a Question and Answer Session

June 10, 2026 at 7:00 PM EDT English

June 11, 2026 at 7:00 PM EDT French

This webinar will provide an overview of the job positions with Deployment Support, living conditions while deployed, challenges of deploying, locations of deployment, perks of the job, and the application process. You will have a chance to hear from people that have deployed previously and what a rewarding experience it was.

After the overview, there will be an opportunity to post questions to the CFMWS - PSP Deployment Support team.

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Job Reference: CFMWS18013