Community Health Services Manager

Lift Community Services focuses on helping all people thrive in the qathet region by reducing social inequities and by providing support and advocacy for anyone who needs it. Our vision is a welcoming, inclusive, and diversity-affirming community that is free of poverty and full of heart. At Lift, we believe a thriving, sustainable community comes from a collaborative, equitable, future-focused approach.

Our programs and services include employment services, supportive housing and homeless outreach, literacy programs and outreach, immigrant services, adult and family on-demand support. We also provide community leadership and development in overdose response planning, poverty reduction planning, and other projects that develop a more connected and resilient community.

The Position

The Community Health Services Manager provides leadership across Complex Care Housing and LIFT’s community-based health and harm reduction programs. These include the Overdose Prevention and Treatment Hub Site (OPS), Drug Checking, and VCH’s only rural injectable Opioid Agonist Treatment (iOAT) clinic.

qathet Complex Care Housing is a collaboration between LIFT, Vancouver Coastal Health (VCH), and Tla’amin Nation, providing housing and health supports for people experiencing significant mental health, substance use, and other complex needs. The program includes Tier 1 Intensive Supportive Housing and Tier 2 Stabilization and Respite services, supporting participants with the level of care they need as their circumstances change.

This role leads multidisciplinary teams, supports high-quality participant care, and oversees the day-to-day delivery and development of these programs. Working closely with staff, community partners, and health-care providers, the Manager helps strengthen coordinated, trauma-informed, person-centred and harm reduction-based services for people facing complex barriers in the qathet region.

Overview 

• Job status: Regular, Part-Time
• Job title: Community Health Services Manager
• Hours of Work: 9am-4pm, 5 days per week
• Work site: Lift Head Office
• Date Posted: August 25, 2026
• Close Date: September 8, 2026
• Reports to Executive Director
• Salary: Base salary starting at $75,700, with additional compensation based on education, professional qualifications, and relevant experience. Applicants with an applicable professional designation will be compensated in accordance with the corresponding wage grid of the applicable collective agreement.

Qualifications

• A minimum of five years of recent related experience, including at least one year of supervisory experience in non-profit harm reduction or a related social service field.
• A Bachelor’s degree in a social service field is an asset; a Master’s degree is preferred.
• Demonstrated experience working with people impacted by homelessness, substance use, mental health concerns, and other barriers to stable housing.
• Experience working in a unionized environment is an asset.
• Knowledge of trauma-informed practice, person-centred care, harm reduction, Complex Care Housing, and de-escalation approaches.
• Valid driver’s licence and access to a reliable vehicle.
• Ability to successfully complete a Criminal Record and Vulnerable Sector Check.

Skills

• Strong people leadership, coaching, and team development skills
• Program management and operational planning
• Employee relations and performance management
• Knowledge of harm reduction and Complex Care Housing practices
• Trauma-informed and person-centred approaches
• Participant care and case planning oversight
• Crisis prevention, conflict management, and de-escalation
• Strong decision-making, judgment, and problem-solving skills
• Budget monitoring, program reporting, and outcome measurement
• Community partnership and stakeholder relationship building
• Strong written and verbal communication
• Excellent organization and ability to manage competing priorities
• Ability to lead effectively in complex or crisis situations
• Knowledge of community resources and social determinants of health
• Proficiency with Microsoft 365 and Google Workspace

Working Condition and Physical Requirements

• 35-hour week - Hours will include some evenings and weekends   
• May involve after hours emergency calls
• Working in an environment with individuals facing multiple barriers  

We appreciate all applications, however, only those selected for an interview will be contacted.

We live and work on the homelands and territories of the Tla’amin People. We honour the land, the Tla’amin People, and their treaty and continually seek to strengthen our relationship and responsibilities to them as guests in the territory.