Senior Business Systems Analyst - Guidewire Billingcenter

Title:
Senior Business Systems Analyst - Guidewire BillingCenter
Position Type:
Contract
Industry Sector:
Insurance - Property & Casualty (P&C)
Duration:
6-12 month contract (potential for extension)
Location:
Greater Toronto Area - Markham, ON
Work Model:
Flexible Hybrid - Mainly remote with the occasional office visits
Engagement Model:
Professional Services Engagement - B2B (Incorporated Entities Only)
About the OpportunityAkkodis is partnering with a leading Canadian insurance organization to identify a Senior Business Systems Analyst with strong Guidewire BillingCenter expertise.
This role is focused on the billing and financial operations side of the insurance business and is ideal for a BSA who understands how premium billing, payments, collections, refunds, commissions, and account servicing processes function within a Guidewire environment.
Working closely with business leaders, billing operations teams, product owners, developers, and architects, you will help drive enhancements and strategic initiatives across the Guidewire BillingCenter platform.
What You'll Be Doing
Gather, analyze, and document business and system requirements
Facilitate workshops and stakeholder meetings across business and technology teams
Define user stories, functional requirements, and process workflows
Support Guidewire BillingCenter enhancements and transformation initiatives
Evaluate impacts across billing, payment, and financial systems
Partner with developers, architects, QA, and business stakeholders throughout delivery
Support solution design, testing, validation, and implementation activities
Analyze billing operational processes and identify improvement opportunities
Assist with user acceptance testing and production readiness activities
Serve as a liaison between business and technology teams
Required Expertise
7+ years of Business Systems Analysis experience
Proven experience working with
Guidewire BillingCenter
Deep understanding of insurance billing operations and premium collection processes
Experience supporting areas such as: Billing and invoicing, Payments and payment processing, Collections and delinquency management, Refunds and disbursements, Commissions, and Account servicing
Strong requirements gathering and process analysis capabilities
Experience working in Agile delivery environments
Strong communication and stakeholder management skills
Ability to bridge business and technical discussions effectively
Nice to Have
Insurance finance or billing operations experience
Experience with payment gateways and financial system integrations
Ideal BackgroundWe are particularly interested in candidates who have worked as a
Senior BSA, Guidewire Billing Consultant, Functional Analyst, Business Systems Consultant, or Product Analyst
supporting billing, payments, and financial operations within insurance organizations.
The ideal candidate understands both the business and technical aspects of insurance billing and can confidently lead discussions across operations, finance, and technology stakeholders.
ImportantThis is a business-to-business engagement. Candidates must represent an incorporated entity, hold a valid business number, maintain appropriate insurance, and invoice for services rendered.
We thank all applicants for their interest in this opportunity. Only candidates meeting the above qualifications will be contacted for further discussions.
AccessibilityAt Akkodis, part of The Adecco Group, our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.
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